Allied Universal

Capably utilize WinTeam for scheduling and billing, and to produce reports (such as Scheduling Activity, invoice Aging by tiers, Training Summary and Training Detail reports) that require interpretation and action for effective business managementEnforce Allied Universal policies as outlined in the handbooks, executive memos and on the portalQUALIFICATIONS:Bachelor's degree in Security Management, Criminal Justice, Business Administration, or a related field.. Previous Contract Security, facilities management, military or law enforcement experienceMinimum of 7 years of experience in physical security management, preferably in a corporate or government setting.. Ability to develop and grow customer relationshipsExperience leading a diverse team of security professionals, including experience managing a Global Security Operations Center (GSOC).. Proficiency in security technology systems, including access control systems, video surveillance, intrusion detection systems, and incident management platforms.. Certification as a Certified Protection Professional (CPP), Physical Security Professional (PSP), or equivalent is highly desirable.

manager technology

Job Description Allied Universal is looking to hire an Account Manager for an AI-Technology Company in San Francisco. Account Manager jobs at Allied Universal are accountable for day-to-day operations of an assigned account, including hiring, training, disciplining and terminating staff. Build, improve and maintain relationships with clients and employees: develop & retain staff; coordinate needed support services and solve problems to effectively run the account. Meet or exceed financial & operational goals; provide quality customer service. Maintains or oversees maintenance of weekly operating schedules and completion of payroll for assigned security personnel. Provides after-hour emergency response as required. To support and ensure success in this role, we provide a comprehensive, week-long management onboarding course designed to provide best practices, tools and guidance.This position does require the selected candidate to live in or near San Francisco as it is an in-office role.RESPONSIBILITIES:Supervise the day to day security operations of an assigned client siteManage a team of security officers, site and/or shift supervisors including hiring/selection, scheduling, payroll, training, coaching, development and supportEnsure the client site is provided with high quality security services to protect people and propertyBuild, improve and maintain effective relationships with both client and employeesCoordinate necessary support services to effectively manage client site to meet or exceed financial and operational goals and provide quality customer serviceEnsure all required reporting and contract compliance requirements are metAssure regular communication of issues or program with ClientHandle any escalated security issues or emergency situations appropriatelyOther management responsibilities as determined by leadershipCommunicate staffing needs via Requisition Form; assist recruiters in identifying, interviewing and hiring quality candidatesDevelop staff in both technical and professional skills through performance management (coaching, counseling, disciplining, MSO training, annual formal performance evaluations, recognition, etc.)Assure that employee grievances are heard and resolved (with help from appropriate support employees, as required) and that personnel records are updated and accurate (Change of Status forms, rosters, etc.)Assure communication of policies, company announcements and job openings through a consistently updated READ file at each siteMeet all contractual scheduled hours with a minimum of unbilled overtimeCoordinate and/or conduct site-specific OJT, client-specific training, and annual refresher training for security personnel, as well as meet Allied Universal’s corporate training standardsDevelop / maintain operational procedures so that a valid, site-specific OPM and post orders are always available for emergency reference by the security staffManage uniforms, equipment, supplies and vehicles utilized at the account(s), maintaining appropriate inventories and maintenance checklistsTake a proactive role in communicating with the client and meeting his needs; meet with regularly, listen to issues, provide security and technical expertise and solutions. Ensure complete customer satisfactionLicensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.Capably utilize WinTeam for scheduling and billing, and to produce reports (such as Scheduling Activity, invoice Aging by tiers, Training Summary and Training Detail reports) that require interpretation and action for effective business managementEnforce Allied Universal policies as outlined in the handbooks, executive memos and on the portalQUALIFICATIONS:Bachelor's degree in Security Management, Criminal Justice, Business Administration, or a related field. Master's degree preferred.Previous Contract Security, facilities management, military or law enforcement experienceMinimum of 7 years of experience in physical security management, preferably in a corporate or government setting.Proven track record of successfully managing KPI's, metrics, and SLA deliveries related to physical security operations. In-depth knowledge of industry best practices, regulations, and standards related to physical security, such as ASIS International guidelines and ISO 27001.Ability to develop and grow customer relationshipsExperience leading a diverse team of security professionals, including experience managing a Global Security Operations Center (GSOC).Excellent communication and interpersonal skills, with the ability to effectively liaise with internal stakeholders, external partners, and law enforcement agencies.Strong analytical skills with the ability to interpret data and make data-driven decisions to optimize security strategies and operations.Proficiency in security technology systems, including access control systems, video surveillance, intrusion detection systems, and incident management platforms.Ability to work in a team-oriented management environment with the ability to work independentlyDemonstrated ability to adapt to changing security threats and environments, with a proactive approach to risk management and mitigation strategies.Ability to manage multiple priorities, complex situations, a diverse team of employees and client requirements on an ongoing basisPrevious payroll, billing and scheduling experience preferredExperience in budget management and resource allocation, with the ability to optimize resources to achieve security objectives within budgetary constraints.Strong leadership abilities, including the capability to motivate and inspire a team, foster a culture of accountability, and drive continuous improvement initiatives.Certification as a Certified Protection Professional (CPP), Physical Security Professional (PSP), or equivalent is highly desirable.Key Competencies: Staff Management, Financial Management, Integrity, Problem Solving, Conflict Management, Time Management, Customer Focus, Timely Decision Making, Motivating and Directing Others, Drive for ResultsBENEFITS: Medical, dental, vision, basic life, AD&D, and disability insuranceEnrollment in our company’s 401 (k) or Supplemental Income Plan, subject to eligibility requirementsEight paid holidays annually, five sick days, and four personal daysVacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law.Pay Rate: $150,000 / yearPPO # 14417

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