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Access to Care Specialist
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Full-time
- CarePointe is responsible for coordinating consumer care throughout our continuum, which may include facilitating hospital admissions and outpatient appointments, verifying insurance coverage, making discharge arrangements following hospitalization and providing referrals and linkage to other community resources.
- Through a brief telephone screening, trained staff members assess an individual’s needs for care, triage any crisis that the caller may be going through, and determine the most appropriate level of care and service.
- Their educational credentials include bachelor and graduate degrees in mental health disciplines or related fields.
- They provide crisis intervention and resolution, including symptomatic relief, de-escalation or resolution of the situation, and referrals to appropriate services.
- Essential FunctionsScreens requests for services to determine the problem(s), assess risk level, and prioritize the needs of the individualFacilitates admission to AltaPointe program services ensuring appropriateness of level of care through use of clinical criteriaCompletes initial screenings and accurately populates EMR for potential consumers, including those requesting outpatient and hospital services.
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