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Utilization Management Partner
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Full-time
- Finally, Lehigh Valley Hospital - Cedar Crest, Lehigh Valley Hospital - Muhlenberg, Lehigh Valley Hospital- Hazleton, and Lehigh Valley Hospital - Pocono each received an 'A' grade on the Hospital Safety Grade from The Leapfrog Group in 2020, the highest grade in patient safety.
- Assists Utilization Management (UM) team by acting as a bridge between the patient/family/representative and the UM team, as well as the Interdisciplinary team for the purposes of communication related to health insurance communication, requirements and related information.
- Works highly collaboratively with the IP Care Management team on-site.
- Ensures smooth utilization management department functioning which includes answering phones, communicating effectively and professionally through emails, relaying messages, printing documents from various electronic applications, and running daily reports.
- Knowledge of electronic medical records (EMR) and medical terminology.
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