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Triage Phone Clinician - Weekends Part-Time
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Part-time
- Overview Receive and address all calls for the after-hours emergency or crisis situations for New Hampshire and Massachusetts Community Based Programs (including Continuum, Intercept, and LifeSet).
- Specialist will be tasked with gathering demographic information from caller regarding enrolled youth/young adult to retrieve clinical documentation and log call in required systems.
- Specialist will utilize assessment and clinical skills to gather information regarding the reason of the call and move through triage and de-escalation activities as needed.
- Specialist will also initiate mobilization of response ready staff when phone de-escalation intervention is not effective or appropriate.
- Specialist will also be responsible for completing check in calls with high risk families and young adult as indicated.
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