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Technical Support Specialist
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- Purpose: The purpose of the Technical Support Specialist is to provide complete technical support to resolve customer issues in a professional and timely manner.
- The Technical Support Specialist will interface with the sales, development, service and other support team members and should be a key contributor in a small company environment with the ability to get the job done in a timely manner.
- Provide Tier I support to NEW customers during on-boarding process where necessary.
- Diagnose and resolve technical hardware and software issues; Follow standard processes and escalation procedures.
- 5+ years experience with at least 2 years of technical support of SaaS products.
Expired 28 days agoInactive Job
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