Simply Mac, Inc

Provide a Premium Service environment by delivering on Apple Service Metrics. Maintain an acceptable shrink % as outlined by the company by establishing a culture of operational excellence. Deliver monthly evaluations to team members with planned and purposeful developmental objectives. Embrace a philosophy of constantly developing the next level of talent within your store. High school diploma or GED required; 1 or more years of accredited college study preferred

apple specialist

- Store Leader - Simply Mac Apple Specialist**Store Leader - Simply Mac Apple Specialist*** Job Title**Store Leader*** Annual Salary** $42,000/Year - $46,000/Year*** Location**2703 E Broadway St., 220 Columbia, Columbia , Missouri*** Work Status**Full-time*** Posted Date**Dec 19, 2020****Job Description****Job Description:****Key Objectives:**Deliver Financial Results:* Meet or Exceed Profitability Goals* Deliver a culture around Customer Satisfaction that meets the companys expectations* Deliver on Key Partnership alignments by exceeding unit goals* Provide a Premium Service environment by delivering on Apple Service Metrics* Control payroll expenses by meeting or exceeding Payroll as a Percentage of Gross Profit goals* Maintain an acceptable shrink % as outlined by the company by establishing a culture of operational excellenceEnhance the Customer Experience:* Deliver a culture where all store employees utilize the Apple Customer Experience program to provide a transformational experience* Ensure that all store employees are meeting training requirements around our products, services, and operations in order to provide the best possible customer experience* Ensure that all service employees are current on all required service certifications as outlined by AppleEnhance the Employee Experience:* Deliver monthly evaluations to team members with planned and purposeful developmental objectives* Embrace a philosophy of constantly developing the next level of talent within your store* Source talent that embraces Simply Macs culture and core values* Encourage a culture around open and honest feedback amongst the teamBASIC AND PREFERRED QUALIFICATIONS (EDUCATION and/or EXPERIENCE)* High school diploma or GED required; 1 or more years of accredited college study preferred* At least one year of successful retail management experience requiredMINIMUM QUALIFICATIONS, JOB SKILLS, ABILITIES* Proficient ability to communicate effectively with others using written and spoken English including the ability to provide clear, constructive feedback to team members* Working ability to work cooperatively and collaboratively with others; conducts working relationships in a manner acceptable to others and to the organization* Working ability to work under demanding time constraints and production goals* Possess working analytical, problem solving and decision-making skills* Proficient customer service skills* Working ability to model consistently Simply Mac's commitment to a respectful, diverse, inclusive, and collaborative work environment* Consistently demonstrates a commitment to Simply Mac policies and procedures, including but not limited to, attendance, confidentiality, conflict of interest, and ethical responsibilities* Ability to lift and/or move boxes, totes, and other objects weighing up to 50 lbs., horizontally, and from ground level to a minimum height of 4 feet.* Working ability and willingness to learn new products and services in a timely manner* Knowledgeable and willing to learn current and future technology and solutions**Skills & Qualifications**Decision MakingMulti-tasking

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