Hand & Stone - Charlotte

We are currently seeking an energetic and reliable Spa Manager to help us run our operation.. The ideal Spa manager candidate is goal oriented, and growth minded with a proven background in sales management, spa operations, and customer service.. What you need to be succeed in this role:2 to 3 years management experience in the salon/spa, retail, or hospitality industry.. Competitive compensation with commission and bonus opportunities around performance metricsPaid Time OffHealth Benefits- including Medical, Dental, and VisionFree servicesAbout our spa: As a franchise model, Hand and Stone Massage and Facial Spa in West Ashley is independently owned with national brand awareness of a leading company in the wellness industry.. The West Ashley location will be brand new and owned by operators with over 15 years of experience.

spa manager

Job DescriptionJob DescriptionBenefits:Dental insuranceEmployee discountsHealth insurancePaid time offTraining & developmentVision insuranceJob Description:At Hand and Stone, opportunity knocks.Hand & Stone Massage and Facial Spa is opening a new spa in Charleston- West Ashely! We are growing rapidly and have become an addition to already successful Locations in Mount Pleasant and Summerville.We are currently seeking an energetic and reliable Spa Manager to help us run our operation. The ideal Spa manager candidate is goal oriented, and growth minded with a proven background in sales management, spa operations, and customer service.What you need to be succeed in this role:2 to 3 years management experience in the salon/spa, retail, or hospitality industry.Flexible schedule - this role requires a variety of hours including nights and weekendsHave a great personality and excellent interpersonal skills!A passion for promoting the benefits of massage and skin care services.Strong, and clear communication skills.Responsibilities:Hire, train, supervise, develop, mentor all team members according to Hand & Stone policies and proceduresPlan and direct to meet the daily needs of the operation.Track staff schedules efficiently to optimize capacity, revenue, and profits.Maintain the utmost cleanliness and soothing ambiance of the premisesManage inventory effectivelyEnsure a high degree of customer satisfaction, address customer dissatisfaction, resolve service complaints.Ensure compliance with all Hand & Stone policies and procedures in addition to the local, state, and federal laws and regulations.Motivates and empowers the team to achieve high standards around customer service and sales growth.Whats in it for you?A great opportunity to implement creative strategies to help our new spa become as successful as possible!Competitive compensation with commission and bonus opportunities around performance metricsPaid Time OffHealth Benefits- including Medical, Dental, and VisionFree servicesAbout our spa: As a franchise model, Hand and Stone Massage and Facial Spa in West Ashley is independently owned with national brand awareness of a leading company in the wellness industry. The West Ashley location will be brand new and owned by operators with over 15 years of experience. Our locations in the Charleston and Charlotte areas have established client bases with seasoned management. You will play a pivotal role in the success of our new spa. Apply today to discuss this great opportunity!

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