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Software Engineering Manager
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$152,000 - $266,000 a year
Full-time
- The Customer Service Management (CSM) Omnichannel team is developing the application that enables customers to provide service and support for their external customers through communication channels such as web, email, chat, telephone, and social media.
- Manage Omnichannel Customer Service Management product development activities
- Ruby. Shell, JavaScript)
- Experience with Contact Center as a Service (CCaaS), Virual Agent, Chat and Messaging functionality
- For positions in the Bay Area, we offer a base pay of $152,000 - $266,000, plus equity (when applicable), variable/incentive compensation and benefits.
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