Abacus Service Corporation

Under the direction of the Health and Human Services Commission (HHSC) Chief Program and Services Office (CPSO), the program manager is responsible for overseeing a large-scale, information technology influenced master project that includes multiple subprojects.. Preferred Experience managing projects for a Health and Human Services agency Preferred Experience with WIC technology ecosystem Preferred Experience with projects in a Microsoft Dynamics/Azure Environment III. TERMS OF SERVICE Services are expected to start. Any and all travel, per diem, parking, and/or living expenses shall be at the Candidate's and/or Vendor's expense.. C) Any and all travel, per diem, parking, and/or living expenses shall be at the worker's and/or Vendor's expense.. D) The worker may be required to work remotely at HHSC discretion, up to percent of the time.

project manager

Solicitation Reference Number Customer Name Texas Health and Human Services Commission Category Project Management Customer Entity Name Health and Human Services Commission Title Project Manager Level Project Manager Estimated Hours Number of Positions of Resumes Allowed Full/Part Time Full Time IT STAFFING SERVICES SOLICITATION UNDER DEPARTMENT OF INFORMATION RESOURCES IT STAFF AUGMENTATION CONTRACT (ITSAC) RFO DIR-CPO-TMP- Solicitation Reference Number: Working Title: Project Manager Title/Level: Project Manager Category: Project Management Full Time I. DESCRIPTION OF SERVICES Texas Health and Human Services Commission requires the services of Project Manager , hereafter referred to as Candidate(s), who meets the general qualifications of Project Manager , Project Management and the specifications outlined in this document for the Texas Health and Human Services Commission. All work products resulting from the project shall be considered "works made for hire " and are the property of the Texas Health and Human Services Commission and may include pre-selection requirements that potential Vendors (and their Candidates) submit to and satisfy criminal background checks as authorized by Texas law. Texas Health and Human Services Commission will pay no fees for interviews or discussions, which occur during the process of selecting a Candidate(s). The Texas WIC currently operates an offline Electronic Benefits Transfer (EBT) system and is in process transitioning to an online EBT system. Converting benefit issuance to online is dependent on developing an interface between the EBT system and the Management Information System (MIS). MIS is a complex ecosystem of applications and processes supporting eligibility determinations, recording health history and client goals, issuing benefits to clients, and reporting. The EBT contract is currently being reprocured and the MIS contract has been extended to allow time for a thoughtful, thorough, and transparent solicitation process. Texas is the lead agency for the EBT and MIS projects, which support a user community that includes Louisiana, New Mexico, Indian Tribal Organizations, and potentially Colorado and/or Arkansas. Under the direction of the Health and Human Services Commission (HHSC) Chief Program and Services Office (CPSO), the program manager is responsible for overseeing a large-scale, information technology influenced master project that includes multiple subprojects. The program manager will develop and maintain a high-level timeline for both master and subprojects in coordination with a cross functional team; and detailed timelines for each project, to include an integrated project schedule, when needed. The program manager will lead meetings and report regularly to executives and the associated steering committees on project status, including scope, schedule, resources, issues, and risks in collaboration with the project team. The program manager will have strong working knowledge and skills in waterfall and agile (including SAFe agile) project management methodologies. Duties: • Provides overall leadership, direction, and oversight of communications and status requests for all aspects of the integrated projects and sub-projects • Enforces Committee-established project roles and responsibilities. • Identifies and plans for needed resources. • Assists with and manages project and timelines, including the sequence and cadence. • In coordination with any assigned HHS employee or contractor, facilitates workgroups to: o Gather comprehensive, detailed requirements and associated documentation for the MIS solicitation, o Negotiate terms with the current MIS contractor that enable a clear, defensible solicitation, o Determine the solicitation type and develop a clear, defensible solicitation, o Identify issues with user community states and ITOs and resolve them timely, o Identify issues with USDA FNS and resolve them timely, o Coordinate EBT to MIS interface development milestones, timelines, and statement of work to include user testing, o Identify grocer readiness milestones and track progress, escalate risks, and o Determine the ideal consortium structure, including governance. • Develops, maintains, stores and archives project plans, artifacts, and required documentation for each contract, project, and subproject in coordination with the project team. • Serves as the primary point of contact for executive project communications and status reporting. • Coordinates executive stakeholder participation in project planning, execution, change control, and closeout, maximizing involvement during each. • Performs risk management, to include identifying and documenting risks, and recommending and employing risk mitigation strategies. • Performs other duties as assigned as required to complete each project. Examples of Work Products Could Include: • Develop a project plan for each project and subproject in the portfolio, with a focus on constraints, roles, and responsibilities, within the existing timeline • Develop a tool for monitoring project and procurement risks and escalating to the WIC MIS/EBT executive steering committee (ESC). • Develop a tool for managing the timeline and escalating potential schedule delays and proposed mitigation strategies. • Develop, with ESC input, a work plan for completing all tasks and producing all deliverables on time. • Develop, with ESC input, a plan to communicate with and obtain input from stakeholders including grocers, user community members and the Texas Legislature. • Develop a template for and deliver weekly status reports. II. CANDIDATE SKILLS AND QUALIFICATIONS Minimum Requirements: Candidates that do not meet or exceed the minimum stated requirements (skills/experience) will be displayed to customers but may not be chosen for this opportunity. Years Required/Preferred Experience Required Developing clear, concise project documentation. Required Team management through team meetings, task assignment, mentoring, facilitation and training. Required Progress monitoring and use of risk management practices. Required Ability to keep leadership informed on project issues and progress. Required Excellent communication skills, both verbal and written. Required Speed to decision in a complex, large organization Required Effective management of resources in a mixed functional and matrixed project environment. Required Expert problem resolution skills. Required Comprehensive experience with Waterfall and Agile project management lifecycles (analysis and planning to development and deployment/implementation) Required Experience with Microsoft Project, Office, Visio, and dashboard tools, such as PowerBI, Tableau. Required Experience with managing multiple competing priorities, conflict management, and negotiation/facilitation Preferred Experience leading highly complex strategic transformation and business-process re-engineering efforts Preferred Experience in highly complex IT procurements with a Texas state agency. Preferred Experience managing matrixed organizational and cross-divisional initiatives. Preferred Experience managing projects for a Health and Human Services agency Preferred Experience with WIC technology ecosystem Preferred Experience with projects in a Microsoft Dynamics/Azure Environment III. TERMS OF SERVICE Services are expected to start // and are expected to complete by //. Total estimated hours per Candidate shall not exceed hours. This service may be amended, renewed, and/or extended providing both parties agree to do so in writing. IV. WORK HOURS AND LOCATION Services shall be provided during normal business hours unless otherwise coordinated through the Texas Health and Human Services Commission. Normal business hours are Monday through Friday from : AM to : PM, excluding State holidays when the agency is closed. The primary work location(s) will be at W. Guadalupe, Austin, Texas . Any and all travel, per diem, parking, and/or living expenses shall be at the Candidate's and/or Vendor's expense. Texas Health and Human Services Commission will provide pre-approved, written authorization for travel for any services to be performed away from the primary work location(s). Pre-approved travel expenses are limited to the rates and comply with the rules prescribed by the State of Texas for travel by its classified employees, including any requirement for original receipts. The Candidate(s) may be required to work outside the normal business hours on weekends, evenings and holidays, as requested. Payment for work over hours will be at the hourly rate quoted and must be coordinated and pre-approved through Texas Health and Human Services Commission. V. OTHER SPECIAL REQUIREMENTS TERM OF SERVICE (Required) Services are expected to start on or around May , and are expected to completed by August , . Total estimated hours per Candidate shall not exceed hours for FY. This service may be amended, renewed, and/or extended providing both parties agree to do so in writing. WORK HOURS AND LOCATION (Required) A) Services shall be provided during normal business hours unless otherwise coordinated through the Agency. Normal business hours are Monday through Friday from : through : , excluding Texas state holidays when the agency is closed. B) The primary work location will be W. Guadalupe, Austin, Texas . Position will be remote. Program will only allow candidates who are LOCAL ONLY. Please do not submit candidates who are currently out of state and are planning to move to Texas. Candidates must already reside in Texas. C) Any and all travel, per diem, parking, and/or living expenses shall be at the worker's and/or Vendor's expense. D) The worker may be required to work remotely at HHSC discretion, up to percent of the time. E) The worker may be required to work outside the normal business hours on weekends, evenings and holidays, as requested. Payment for work over hours will be at the hourly rate quoted and must be coordinated and pre-approved through the Agency. Interviews will be conducted: ☐ By Phone ☐ In person ☒ Through Microsoft Teams

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