Optomi

Optomi, in partnership with an industry leader in the financial services space, is seeking a VDI Engineer to join their team.. This engineer will ensure the reliability, stability, and availability of VDI systems in a 24/7 production environment.. Manage daily ticket operations, and provide end-user VDI support including Moves/Adds/Changes for users, security groups, permissions, etc.. 3-4 years of VDI experience- support, operations, and maintenance is preferred- design and architecture will be a separate team. Experience with AWS Workspaces- team is currently going from on-prem to cloud VDI

support engineer

VDI Support Engineer- (AWS Workspace/100% Remote) Optomi, in partnership with an industry leader in the financial services space, is seeking a VDI Engineer to join their team. This engineer will ensure the reliability, stability, and availability of VDI systems in a 24/7 production environment. You will be responsible for the administration, configuration, and maintenance of all such systems within a multi-site environment. Responsibilities: <ul> <li>Manage daily ticket operations, and provide end-user VDI support including Moves/Adds/Changes for users, security groups, permissions, etc. </li><li>Patching Horizon and/or AWS Workspaces components, testing and releasing base images monthly. </li><li>Operate as escalated point of contact for the TOC (helpdesk) team </li><li>Adhere to ITIL-based approval processes and helping to create and introduce new documentation and SOP's </li><li>Participate in bi-weekly meetings with the team to discuss ongoing and upcoming tasks. </li><li>Contribute to predetermined projects focused on updating Horizon/Workspaces and related components, as well as implementing improvements for the Horizon/Workspaces environment. </li></ul> Apply today if your background includes: <ul> <li>3-4 years of VDI experience- support, operations, and maintenance is preferred- design and architecture will be a separate team </li><li>VMWare Horizon experience </li><li>Experience with AWS Workspaces- team is currently going from on-prem to cloud VDI </li><li>Troubleshooting and resolving user issues- imaging, patching, upgrading, etc. </li><li>Strong documentation and communication skills working across different business unit </li> </ul> Associated topics: aerodynamics, aerospace, civil, civil project engineer, electrical engineer, engineer i, engineer railroad, environmental protection agency, hazardous material handler, mechanical engineer

START NEW SEARCH