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On - Site Support Analyst
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Full-time
- Maximus is seeking qualified candidates to join our team as an On-Site Support (OSS) Analyst at selected Hub locations.
- The primary responsibility of OSS personnel is to provide on-site support, troubleshoot user issues, conduct ad-hoc training, and ensure the successful deployment of the Department of Defense Enterprise Resource Planning (DoD ERP) system.
- Assist OSS customers using the DoD ERP to resolve issues related to process knowledge, incorrect master data, or systemic problems.
- Coordinate with parent organizations to assist support personnel with DoD ERP General Funds issues and concerns.
- Prior On-Site Support or Tier 2 experience.
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