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Network Support Analyst
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- There are several different teams, some specialize in Router/Switch, some in UC/VOIP, LAN/WAN, Cisco and Juniper Routers and Switches, Satellite communications etc.
- For example, the TR/IP NOC team provides all facets of Incident Management supporting a Wide Area Network (WAN) for DISA in a 24x7 environment, specifically Layer 2 and Layer 3 support (of the OSI model).
- Document network outages, hazardous conditions, site locations, and any type of service degradation using the TMS Remedy trouble ticketing system.
- Enterprise SATCOM Gateway Services (ESGS), providing 24/7/365 technical and operational support to tactical customers accessing DoD Gateway facilities.
- Missile Defense Agency Ground-based Midcourse Defense (GMD) Communications Network.
Expired 1 month agoInactive Job
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