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International Guest Services - German
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- POSITION SUMMARY / ESSENTIAL FUNCTIONSThis is a job onboard a Cruise Ship. The International Guest Services assists all guests at the Guest Services Desk, but concentrates specifically on non-English-speaking groups and individual guests with their special needs and requirements in their native languages so as to give them a full, first class cruise experience.
- Works in conjunction with, and assists, the Group Services Coordinator and Guest Service Manager with handling special requests such as Honeymoon set-ups, Anniversary Packages, Birthday Packages, special dietary needs, medical needs, etc.
- Available to act as translator for non-English speaking guests needing to communicate with shipboard departments including, but not limited to, Medical, Security, Revenue outlets, Restaurant, Senior management.
- Meets and greets non-English-speaking VIP guests staying in suites as necessary and whenever possible.
- Intermediate to Advanced verbal and written level in at least one other language such as German, Spanish, Russian, French or Italian is required.
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