Radiant Global Logistics

Gathers needed information and prepares quotations for RFQ’s for large customers or large volume of origins and destinations for submission.. Minimum of 4-5 years’ experience in import and export with an NVOCC/freight forwarder.. Through its comprehensive service offering, Radiant provides domestic and international freight forwarding along with truck and rail brokerage services to a diversified account base including manufacturers, distributors and retailers which it supports from an extensive network of Radiant and agent-owned offices throughout North America and other key markets around the world.. Radiant's value-added logistics services include warehouse and distribution, customs brokerage, order fulfillment, inventory management and technology services.. Radiant’s network brands and associated strategic operating partners have storied legacies embodying decades of experience and service in the transportation and logistics industry and include Airgroup, Adcom Worldwide, Distribution By Air, SBA Global Logistic Services, as well as the Radiant Brand itself.

customer service

Job Description – International Customer Service Quoting Specialist <ul> <li>Division: Radiant Logistics, Inc. </li><li>Department: International Operations </li><li>Reports to: General Manager </li><li># Direct Reports None. </li> <li>Classification: Exempt </li> <li>Last Updated: Date Last Revised: 7/17/2023 </li><li>Job Type: Full-Time (On-site) </li> <li>Location: Renton, WA </li><li>Salary Range: $65,000-$75,000 Salary range </li> </ul><ul> <li>OBJECTIVE (POSITION SUMMARY) </li></ul>The primary role of the International Customer Service Quoting Specialist is supporting in obtaining costs and preparing quotes and RFQ’s for various modes of international transportation. <ul> <li>JOB RESPONSIBILITIES WILL BE AS FOLLOWS: </li></ul>In this position, the International Customer Service Quoting Specialist is responsible for: <ul> <li>Follows determined rate margins to prepare quotes for customers and international agents. </li><li>Creates correspondence requesting costs from both domestic and international vendors and follows up on those requests. </li><li>Prepares daily rate quotations for both direct customers and international agents. </li><li>Gathers needed information and prepares quotations for RFQ’s for large customers or large volume of origins and destinations for submission. </li><li>Follows up on missing information or requests for additional pricing. </li><li>Provides management a weekly quote log, including win/loss ratio, and quote comments. </li> <li>Ability to communicate relevant shipment information to transportation parties. </li><li>Knowledge of import and export regulations, transportation restrictions, transportation modes and pricing methodology. </li><li>Checking accuracy of quotes in Microsoft Excel. </li><li>Assist multiple offices and management personnel, as needed. </li><li>Collaborate with management on specific quote requirements. </li><li>Working with multiple departments and offices on a wide range of projects. </li> <li>Provide input to achieve quoting goals. </li><li>Perform other related duties as required. </li></ul> <ul><li>QUALIFICATIONS: KNOWLEDGE AND SKILLS REQUIREMENTS </li></ul> <ul><li>Minimum of 4-5 years’ experience in import and export with an NVOCC/freight forwarder. </li><li>Minimum of 4-5 years’ experience in air and ocean transportation. </li><li>Knowledge of industry transportation providers and ability to communicate relevant shipment information to those parties. </li><li>Calculating volume weight in both air and ocean settings. </li><li>Extensive Excel experience a must. </li><li>RFQ quoting experiences highly preferred. </li><li>Excellent mathematical skills a must. </li><li>Skilled in using a personal computer and various software packages. </li> <li>Ability to establish priorities, work independently, and proceed with objectives with limited supervision. </li><li>Ability to work a flexible schedule based on RFQ requirements, if needed. Some weekend or evening work might be requested, but not often. </li> </ul><ul> <li>FEATURED BENEFITS </li></ul> This role is eligible for various benefits including: Full-time: <ul> <li>Insurance options for Employees (and their families) include Medical, Dental, Vision, STD & LTD insurance. </li><li>Health Savings Account with company contributions. </li><li>Flexible Spending Account. </li><li>Paid basic life insurance for employees. </li><li>Employees can enroll in a 401(k)-retirement savings plan with employer match of 3.5%. </li><li>Sick Pay: 80 hours front-loaded. </li><li>Vacation Pay: 80 hours per year and increases based on tenure with the Company. </li><li>Paid Holidays: 7 per year. </li><li>Employee Assistance Program. </li></ul> Salary Range: $65,000- $75,000 (Salary) *** Starting pay for this role will vary based on multiple factors, including but not limited to an individual’s education, work experience, skills, and job-related knowledge. Pay ranges may be modified in the future. Other compensation may include, but is not limited to, bonuses, commissions, or stock options. <ul> <li>ABOUT RADIANT </li></ul> Launched in 2006, Radiant Global Logistics is a publicly traded, third party logistics company providing technology-enabled global transportation and value added logistics solutions primarily to customers based in the United States and Canada. Through its comprehensive service offering, Radiant provides domestic and international freight forwarding along with truck and rail brokerage services to a diversified account base including manufacturers, distributors and retailers which it supports from an extensive network of Radiant and agent-owned offices throughout North America and other key markets around the world. Radiant's value-added logistics services include warehouse and distribution, customs brokerage, order fulfillment, inventory management and technology services. Radiant’s network brands and associated strategic operating partners have storied legacies embodying decades of experience and service in the transportation and logistics industry and include Airgroup, Adcom Worldwide, Distribution By Air, SBA Global Logistic Services, as well as the Radiant Brand itself. In all, It's the Network that Delivers! Radiant is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.

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