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Help Desk Support Specialist
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$23 - $25 an hour
Full-time
- Job Title: Help Desk Support Specialist
- IT Asset Management Group has an immediate opening for a full-time Help Desk Support Specialist.
- We are currently seeking a dedicated Help Desk Support Specialist to manage returns, replacements, troubleshoot, and resolve basic IT issues related to warranty-covered products across all channels.
- Warranty Claims Processing*: Handle warranty claims efficiently, ensuring compliance with our policies and procedures.
- Customer Communication*: Maintain clear and professional communication with customers through phone, email, and live chat.
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