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Help Desk Specialist
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- Bering Global Services, a subsidiary of Bering Straits Native Corporation is currently seeking a qualified entry level Help Desk Specialist for a contract at Aberdeen Proving Grounds (APG), MD.
- Provide telephone and email support to the client end-user community.
- Troubleshoot and resolve user incidents and requests dealing with the Microsoft operating system, Active Directory, Microsoft Office Suite, iPhone, VPN, 2 Factor Authentication and all client owned COTS and GOTS products.
- Relevant education/experience must be in an IT discipline related to the assigned program (e.g. Network Engineering, Network Management, Computer Forensics/Security, etc.)
- Must have general knowledge of PC Hardware, networking, and a good working knowledge of Windows 10 and MS Office, especially, Word, Excel, Outlook.
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