TZVECL

Assists with the fitting and sale of eyewear and contact lenses. Assist the patient in the selection process of eyewear based on the patient’s occupation, lifestyle, and facial features to best fit their eyewear needs. Obtaining accurate measurements of PD, Seg Heights to fit with the frame selection and proper fitting of eyewear. Submitting online claims in accordance with EyeCare Associates billing and coding compliance. Maintain inventory pertaining to all aspects of the optical retail area, including lab supplies

salesperson

Summary Assists with the fitting and sale of eyewear and contact lenses Uphold Elevate Eyecare's standards through exceptional customer service Essential Duties: Provide outstanding customer service to our patients Assist the patient in the selection process of eyewear based on the patient’s occupation, lifestyle, and facial features to best fit their eyewear needs Review insurance plans and submit claims according to insurance contracts Utilize EyeCare Associates' preferred lens catalog Obtaining accurate measurements of PD, Seg Heights to fit with the frame selection and proper fitting of eyewear Explain patient financial responsibility and post payment in office software Submission to vision plans and allocations in MVE Track material orders and communicate any changes in a promised timeline to patients Verify the quality of orders when they arrive at the store, update MVE Notify patient for dispensing, dispense and update MVE Follow EyeCare Associates dispensing protocol Repair, adjust and clean patient’s eyewear Various clerical and operational duties as assigned Achieve/exceed store benchmarks, as set by management Technical Skills and Competencies: Able to use Lensometer Troubleshoot patient concerns with eyewear, when necessary. This would entail verification of measurements, product issues; as well as discussion of possible medical options Perform adjustments and repairs, when necessary Excellent verbal and written communication skills Computer literate Knowledge of Vision and Medical terminology Organizational skills Product knowledge of IECM lens catalog and frame inventory Organizational and Compliance Duties: Maintain compliance with the organization’s confidentiality policy in accordance to the Health Insurance Portability and Accountability Act (HIPAA) Submitting online claims in accordance with EyeCare Associates billing and coding compliance Maintain inventory pertaining to all aspects of the optical retail area, including lab supplies Provide a safe, clean, organized and inviting environment for both patients and staff Perform duties and assume various responsibilities as assigned by Management

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