Flores Electric Inc

Flores Electric, a reputable electrical contracting company serving residential and commercial clients in Santa Clara, CA, is seeking a skilled and customer-oriented Sales Technician to join our team.. Collect and review daily job reports from installer crews to track progress and address any issues promptly.. Technical Knowledge: Journeyman license or equivalent level of understanding of electrical systems and installations is preferred.. Customer Focus: Customer-centric mindset with a focus on delivering exceptional service and building long-term client relationships.. Reliability: Dependable and punctual, with a strong commitment to attendance and work ethics.

sales technician

Job Description Job Description Job Description: Sales Technician
Company Name: Flores Electric
Location: Santa Clara, CA Position Overview: Flores Electric, a reputable electrical contracting company serving residential and commercial clients in Santa Clara, CA, is seeking a skilled and customer-oriented Sales Technician to join our team. The Sales Technician will play a vital role in driving sales, providing exceptional customer service, and ensuring the successful completion of electrical projects. The ideal candidate should possess strong sales acumen, excellent communication skills, and the ability to effectively manage multiple tasks in a fast-paced environment. Key Responsibilities: • Sales Presentation (Residential and Commercial):
Deliver persuasive sales presentations to residential and commercial clients, effectively showcasing our electrical services and solutions.
• Dealing with Project Managers:
Collaborate with project managers to coordinate sales efforts and ensure seamless project execution.
• Job Estimating & Upselling:
Provide accurate job estimates to clients and effectively upsell additional services or upgrades to maximize sales opportunities.
• Communication and Set Up of Installer Crews:
Communicate job details to installer crews and coordinate their schedules for efficient project completion.
• Customer Service / Explaining Process of Job:
Provide exceptional customer service by explaining the process of the job to clients, addressing any questions or concerns, and ensuring customer satisfaction throughout the project lifecycle.
• Getting Job Material Ready:
Ensure all necessary job materials are prepared and ready for installation according to project requirements.
• Standing Inspections:
Attend and participate in inspections as required to ensure compliance with regulations and quality standards.
• Client Sale Follow-ups:
Follow up with clients after sales presentations to answer any additional questions, address concerns, and secure sales agreements.
• Calling Client 30 Minutes Prior to Arrival:
Maintain communication with clients by calling them 30 minutes prior to arrival to confirm appointments and ensure timely arrivals.
• Supporting Documents and Information for Permit:
Gather and provide all necessary documents and information required for obtaining permits for electrical projects.
• Collecting Payment:
Collect payments from clients upon completion of projects and ensure accurate record-keeping.
• Minor Electrical Installations:
Perform minor electrical installations as needed to support project requirements.
• Weekly Performance Meetings:
Participate in weekly performance meetings to review sales targets, discuss strategies, and address any challenges or opportunities.
• Collecting and Reviewing Daily Job Reports:
Collect and review daily job reports from installer crews to track progress and address any issues promptly.
• Monitoring Completion Goals:
Monitor completion goals and take proactive measures to ensure projects are completed on time and within budget.
• Weekly Vehicle Check-up and Cleanliness:
Conduct weekly vehicle check-ups to ensure proper maintenance and cleanliness of company vehicles.
• Uniform Cleanliness:
Always maintain cleanliness and professional appearance of company uniforms. Job Requirements: • Education: High school diploma or equivalent. Additional education in sales, business administration, or a related field is preferred.
• Experience: At least 2 years of experience in sales or a technical field, preferably in the electrical or construction industry.
• Sales Skills: Strong sales aptitude with the ability to effectively communicate product features and benefits, overcome objections, and close sales.
• Technical Knowledge: Journeyman license or equivalent level of understanding of electrical systems and installations is preferred.
• Communication Skills: Excellent verbal and written communication skills with the ability to interact professionally with clients, colleagues, and project stakeholders.
• Organizational Skills: Strong organizational skills with the ability to prioritize tasks, manage time effectively, and meet deadlines.
• Customer Focus: Customer-centric mindset with a focus on delivering exceptional service and building long-term client relationships.
• Team Player: Ability to collaborate effectively with colleagues and work well in a team environment.
• Problem-Solving Skills: Ability to identify issues and proactively seek solutions to address them.
• Adaptability: Flexibility to adapt to changing priorities and work demands in a dynamic work environment.
• Reliability: Dependable and punctual, with a strong commitment to attendance and work ethics.
• Licenses: A valid driver's license is required. #J-18808-Ljbffr

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