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Ecommerce Customer Service Supervisor
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- We’re looking for an Ecommerce Customer Service Supervisor to lead our team of Ecommerce customer service representatives by assisting customers placing online orders through inbound calls, outbound calls, and email correspondence.
- Managing a team of Ecommerce customer service representatives
- Communicate with customers who are experiencing various issues through emails, phone calls, and live chat
- Assist in managing the inventory for our growing Accessories and Home Goods categories
- Experience working with Shopify Plus, AirCall, Giorgias and/or similar Ecommerce platforms systems is preferred
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