TDS Telecommunications LLC

OneNeck IT Solutions LLC, a wholly owned subsidiary of Telephone and Data Systems,Inc.,employs nearly 550 people throughout the U.S. The company offers hybrid IT solutions including cloud and hosting solutions, managed services, enterprise application management, advanced IT services, hardware and local connectivity via top-tier data centers in Arizona, Colorado, Iowa, Minnesota,New Jersey, Oregon and Wisconsin.. Data Center Technician- Operations operate, monitor, measure, and attain HMS’ Data Centers Service Level Commitments, and maintain facility appearance and integrity, especially during assigned shift.. The data center is a critical aspect of the HMS business by ensuring availability, business continuity (no disruption), and security for internal and external customers.. Chaperone vendors and guests, as may become necessary. Installation, termination, testing and labeling of all cross connects (cat5, coax, fiber) in the Data Center.

data center technician

Overview
Are you up looking for the challenge and excitement of meaningful work with a growing and expanding organization? Then talk to us at OneNeck IT Solutions, a TDS company. Our services empower customers to communicate more effectively every day. OneNeck IT Solutions LLC, a wholly owned subsidiary of Telephone and Data Systems,Inc.,employs nearly 550 people throughout the U.S. The company offers hybrid IT solutions including cloud and hosting solutions, managed services, enterprise application management, advanced IT services, hardware and local connectivity via top-tier data centers in Arizona, Colorado, Iowa, Minnesota,New Jersey, Oregon and Wisconsin. OneNeck's team of technology professionals manage secure, world-class, hybrid IT infrastructures and applications for businesses around the country. Visitoneneck.com. Data Center Technician- Operations operate, monitor, measure, and attain HMS’ Data Centers Service Level Commitments, and maintain facility appearance and integrity, especially during assigned shift. Responsible for providing assistance to customers and projects, as such situations arise. The data center is a critical aspect of the HMS business by ensuring availability, business continuity (no disruption), and security for internal and external customers. The data center must maintain high standards for assuring the integrity and functionality of its’ hosted computer environment and support services. This is a full time opportunity, working 12 hour nightshifts; Thursday - Saturday 7:00pm - 7:00am and every other Wednesday 7:00pm - 7:00am Responsibilities Monitor and Operate Data Centers critical functions and facilities to meet or exceed Service Levels. Monitor, correct, and report observed infractions of security policies and procedures. Detect and dispatch help for trouble situations within non-local facilities, and attempt remote troubleshooting if possible/practical Measure and record vital statistics and produce appropriate reports, including shift and weekly reports. Record and maintain accurate incident and change records and logs Respond physically to trouble situations within the local facility and conduct troubleshooting (including of telecom circuits) as may be required Conduct routine walkthroughs of local facility, correcting both appearance and functional imperfections. Chaperone vendors and guests, as may become necessary Assist, as available, project activity including any of the following: Installation, termination, testing and labeling of all cross connects (cat5, coax, fiber) in the Data Center. Moving and installation of cabinets and relay racks. Hardware installation including: shelves, power strips, rails, cable management, and customer equipment. Exhibit exemplary workmanship in such performance Qualifications
Required Qualifications Associates Degree (or higher)–OR- 2+ years professional work experience. 3 + years of technical support experience in a data center and/or HVAC environment and/or electrical field -OR- 1+ yearsof technical supportexperience in a OneNeck Data Center Facility Must have and maintain a valid driver's license, insurance and have access to reliable transportation Other Qualifications Must live within 30 minutes of the data center; on call response time of 30 minutes or less required Must obtain ITIL Certification within 12 months of hire, or work with management to pursue a reasonable alternative within 18 months. Must be willing to work 12 hour shifts for 3-4 days at a time, with intervening 4-3 days off. Availability to occasionally work extra hours (including weekends) per an on-call basis. Excellent communications with others, especially regarding technical matters. Working knowledge of HVAC, Power, Fire, Security building systems operations and safety. Working knowledge of telecommunications technologies, systems, and circuits. Data center skills and experience in installing/moving equipment and cabling on a large-scale basis. Experience working with various networking hardware such as multiplexers, routers, and switches. Knowledge of common network protocols such as TCP/IP. Experience with fault isolation and troubleshooting networks including LAN and WAN. Familiarity with configuring networking equipment such as routers, switches, and hubs. Experience with data communication issues, including security, resource management, capacity planning, monitoring, and performance. Ability to work independently and manage multiple priorities and interruptions. Must be able to lift and carry equipment up to 75 pounds. Must be able to climb equipment and walk on rooftops and cat-walks Benefits: As a part of your total compensation, TDS provides a comprehensive, competitive benefit package. The benefit plans address both the immediate and long term needs that you and your family may have. For an overview of what we have to offer for full-time employees including vacation, health benefits and retirement options please clickhere. #J-18808-Ljbffr

START NEW SEARCH