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Customer Service Representative
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$19 - $22 an hour
Full-time
- As a Customer Service Representative , we expect you to deliver excellent customer service acting as a key liaison between our customers and our company by assisting with general inquiries regarding but not limited to: pricing, products, availability of inventory, delivery schedules, orders confirmations, and invoicing and collections.
- Providing customer support over the phone, face-to-face, and via email.
- Performing analysis in SAP as requested by the General Manager, Operations Manager, or the sales/promotion force.
- Managing and maintaining the showroom; this includes ordering and stocking supplies needed, maintaining equipment, placing marketing materials.
- Logging attending to daily visitors and events, recording each visitor/event into SalesForce.
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