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- User Support: Provide hands-on technical support and guidance to end-users in person at their desks or workstations.
- Software Support: Install, configure, and troubleshoot software applications, operating systems, and utilities.
- User Training: Conduct training sessions or one-on-one coaching to educate end-users on basic software and hardware usage.
- Incident Management: Log and track support incidents in a ticketing system, ensuring timely resolution and escalation of critical issues.
- Troubleshoot software and connectivity issues remotely and guide users through problem-solving steps.
Expired 8 days agoInactive Job
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