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Campus wireless and wired network help-desk ticket triage. Demonstrated experience performing a customer service role in a high-pressure environment, supporting a large user base and working with a help-desk ticketing system such as Freshservice.
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The Data Center IT Infrastructure Technician responsibilities also include but are not limited to racking and stacking equipment, installing PDU’s creating and managing documentation, and periodically supporting help desk functions such as participating in a phone queue, preforming desktop support, and deploying hardware (laptops, VoIP phones, peripherals.
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IT Customer Support Specialists provide tier 1 and tier 2 help desk support to internal customers throughout Wisconsin and Upper MI. Lutheran Social Services of WI and Upper MI is currently seeking anIT Customer Support Specialist to join our Help Desk team.
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In this role, you'll be the hero for all frontline associates as you will help navigate and deliver basic IT support daily. Proactively recognize, translate, and resolve technical issues affecting associates on site through reading between the lines and connecting the dots with your basic IT and desktop navigation knowledge.
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Triage and respond to security tickets (vulnerability remediation, incident response, legal requests) in an escalated support model with the IT Help Desk. Provide help desk escalation support for IT Security tickets.
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Assist Help Desk staff by providing user support on escalated security questions and issues. An experience position dedicated to successful day-to-day security monitoring of Benesch’s IT and MIS systems under supervision and guidance from the Infrastructure and Operations Manager.
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Skills and Experience 15+ years of experience in information technology, with at least 5 years in a significant leadership role managing cross-functional teams including accountability for IT help desk services, enterprise application support and technical governance.
$275,000 - $350,000 a yearFull-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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Do the little things to help create a positive experience for our members, such as straightening out the locker room, lending a hand at the front desk, answering member questions and promoting upcoming events.
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Experience in help desk support if you are applying for the Service Desk position. You do whatever it takes to make a client happy (that's right, we said it twice) We currently have multiple openings in our Milwaukee office for both Service Desk technicians and Field Engineers (onsite.
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Maintains up-to-date support ticket information for all support tickets in the IT Help Desk application. Serves as a single point of contact (SPOC) within IT for the IT Infrastructure team and the business unit they are responsible for.
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Title: Help Desk/Desktop Support/Field Technician. Understanding of a Data Center IT Operations environment and the knowledge to use software tools to perform day-to-day functions and troubleshooting.
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Competitive compensation and incentives Excellent benefit packages that range from 401k to Medical, Dental, 401(k), Life Insurance and more In house processing and underwriting team supporting you Creative sales driven marketing team and tools Technical support providing help desk, reporting and lead management, equipment troubleshooting and more Assistance in growing your network of Realtors and other referral sources Come join our team.
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The Service Desk Technician serves as the first point of contact for IT related support, providing tier 1 & 2 client support for all technical issues relating to customer service, diagnosing issues, incident & request management, and problems through to resolution.
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We are looking for passionate, mission-driven individuals like you to help provide services including outpatient behavioral health management, international, domestic and special needs adoptions, older adult services, support services for children, youth and families, community corrections programs and support services for adults with disabilities and/or mental health concerns.
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The River Run team includes technical services leaders, engineers, administrators, specialists, and a skilled IT support desk. As a Systems Engineer, you will have the chance to work on cutting-edge technology and help shape the future of our industry.
$68,000 - $115,000 a yearExpandUpdated 4 days ago
it help desk jobs in Milwaukee, WI
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