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Provides computer help desk support with a ticketing system or incident queue for service requests (Such as BMC Remedy, Service Now) to resolve issues with computers, mobile devices; AND. Provides computer help desk support with a ticketing system or incident queue for service requests (Such as BMC Remedy, Service Now) to resolve issues with computers, mobile devices; AND.
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Provides computer help desk support with a ticketing system or incident queue for service requests (Such as BMC Remedy, Service Now) to resolve issues with computers, mobile devices; Provides computer help desk support with a ticketing system or incident queue for service requests (Such as BMC Remedy, Service Now) to resolve issues with computers, mobile devices.
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At least 8 years of relevant work experience in environmental consulting industry working on environmental projects including construction of remedial measures, feasibility studies, construction reporting, permitting, and remedy selection.
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Founded understanding of RCA techniques and the methods associated to determine route causse and have a clear appreciation of the required approaches to non-conformances, error, gaps identification, design closure and remedy of resolutions.
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Manage all financial aspects of the internal RFP/procurement and market-check process for Remedy clients which includes creating project timelines coordinating PBM data requests, financial evaluation and assessment of PBM RFP responses, working with online procurement tool, and the creation of summary reports, financial analysis and presentations.
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6+ months experience working with ITSM system (i.e., ServiceNow, Remedy, Cherwell, ZenDesk, etc.) 6+ months experience working with ITSM system (i.e., ServiceNow, Remedy, Cherwell, ZenDesk, etc.
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Work Experience:+ Years Commercial Real Estate Workout experience or+ years of CRE underwriting/portfolio management experienceSkills and Abilities:Ability to develop and present the Bank’s position to execute proposed strategies to remedy substandard and non-performing credits.
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