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This includes responsibility for all IT operations including planning, procurement, systems, servers, network and telephones, end user support, high performance computing, AV, and research and enterprise computing.
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Someone that loves end user support and is passionate about delivering a world-class customer service experience. + Support common IT services: Google Apps, OKTA, Atlassian, etc.
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Provide end-user technical support via internal ticketing system, phone, or in-person to resolve open tickets while tailoring communication style and troubleshooting delivery to match knowledge or skill level of end-user.
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Ability to assess and prioritize the impact of new requirements and all upstream and downstream applications, systems and processes while providing end-user support and issue resolution to enhance and optimize Salesforce.
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We own products like Radar end-to-end, developing machine learning models, building fast and scalable services and creating intuitive user experiences. Collaborating with our machine learning infrastructure team to build support for new model types into our scoring infrastructure.
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Analyzes complex business needs presented by the user community and recommends technical solutions. We are seeking an IT Director to lead a stellar team of professionals and to provide strategic oversight of the department.
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3+ years of experience with Acumatica accounting software, performing Acumatica implementations or end-user experience is preferred. About the role:CLA is currently seeking a Senior Acumatica Implementation Consultant to join our growing CLA Digital Team. The Senior Acumatica Implementation Consultant; As a Senior Consultant, you will provide support to our clients by successfully implementing Acumatica following prescribed implementation methodology.
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Coordinate with vendors for provision of end-user support (e.g. Hardware Vendor technicians. Perform end-user support related security and controls and compliance related tasks such as.
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We are hiring an IT Manager for our Technology Enablement team who will be responsible for all aspects of IT including network infrastructure and administration, endpoint management, tool configuration and license management, and end-user support.
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You will understand software internals, can debug problems using log files, and write automated tests with end-user level automated tools like SQL, Postman and Insomnia. They also work closely with Product Management, Customer Support, and end-users to develop test plans and suites that approximate real-world environments and regression tests that drive quality and agility within the software development process.
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End user support and documentation experience - 6 years. Production support, system maintenance, upgrades, and enhancement delivery experience -5 years. US Citizens, GC, EAD ( H4, L2), E3 TN visa holders preferred, NO third party corp to corp accepted for this job.
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Resolve user requests through Help Desk ticketing system and complete tasks in a timely manner; keeping help desk ticketing queue up-to-date; provide system hardware and software support to Agency end-users.
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Experience providing user support to Analytics business organization - prefer experience with Microsoft Azure Databricks, Azure Data Lake, Azure SQL DB, Azure SQL Data Warehouse and Oracle Exadata.
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Additionally, the Coordinator will need to coordinate off-site repairs with external vendors, test new applications and upgrades, monitor backups, assist in supervising and training junior TSG staff and conduct end-user training programs.
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Bachelor’s degree or two to five years of hands-on experience working in an end-user desktop support role or computer operations environment required. The IT Systems Administrator will provide front-line primary technical support to end users on various technical issues and problems relating to hardware, software and peripherals.
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end user support jobs in Tacoma, WA
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