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Partner with cross functional teams from Sales Development (SDR’s & BDR’s) to Channel & Alliances, Marketing, Pre-Sales, Solutions Architects, Legal, Deal Desk and more to ensure success for yourself and Okta. Leverage our Business Value team to show our customers their ROI and deliver effective messaging about the long term impact of the Okta solutions.
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Experience troubleshooting in the Windows desktop environment (networking, OS, Microsoft Office suite, printers), working with automated help desk systems, Active Directory administration, application deployment, and QA testing processes.
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In person / On site in Seattle, Washington
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ITIL Foundation Certification, ITIL Practitioner, ITIL Service Manager, Help Desk Institute, A+ or similar certifications are preferred. Coordinates work between administrators and the Service Desk Manager.
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Oversight and Direction of the Help Desk. Created in July 2021 as a result of combination of Kuecker Logistics Group, PULSE Integration and QC Software by private equity firm Ares Management, Kuecker Pulse Integration (KPI) is a systems integrator that seeks out leading technologies within the areas of material handling equipment and information systems and combines them with proven design and operational strategies to help improve our customers operations.
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We are currently recruiting for a Helpdesk Technician to join our team as a local or remote worker.
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Enterprise Horizon Consulting Group is looking for a motivated Customer Support (help desk) Analyst to join our team and support our Navy client. Previous DoD customer support/help desk experience is highly desired.
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You will support remote end user support strategy for your geography focused on customer engagement,bringing experience in all aspects of Service Desk Services, self-help capability, proactive support, and key stakeholder engagement.
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Deliver first-level help desk support for daily technical issues related to users and network systems. TCI has an immediate need for a Service Desk Engineer II in Georgetown, KY. This is a contract-to-hire opportunity.
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Reports from the help desk to understand trends and do detailed RCA. Hands-on experience (at min 1 year) managing/Maintaining SLAs and OLAs & outage/incident engagement in Microsoft tech stack/SDLC env (both operational& technical.
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Oversee and follow-up on help-desk tickets related to both Information Technology and Construction/Facilities departments. We are seeking a team member who thrives in a growth culture and will help support and enhance our day-to-day operations to ensure that we can meet or exceed our key performance metrics (KPIs.
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The Mid-Level Help Desk Support will support all aspects of customer support for the assigned application(s). Minimum of three (3) years experience in providing Tier 1 and 2 help desk support assisting non-IT users for applications.
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IT Service Desk Technical Specialists will assist users and colleagues in a courteous and professional manner to resolve all supported software, hardware, telecommunications, system, LAN, WAN, and Process/Procedure related problems and questions.
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The Level 2 Network Engineer provides customer support to clients end-users, primarily on the Help Desk, utilizing standard remote access tools and best practice troubleshooting techniques.
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WHAT YOU NEED TO KNOW ABOUT THE JOB:The IT Service Desk provides twenty-four-hour seven day a week first tier support to Biomedical, Chapter and Corporate customers throughout the United States.
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help desk jobs in Seattle, WA
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