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Assist customer support and technical teams in client inquiry handling and troubleshooting. At least 5 years of experience in one of the following areas: Project management, Team management, and/or Roles related to IT projects (such as IT engineer, infrastructure, or support desk.
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This could take many forms - e.g. technical support on customer demos, or providing input on how to frame a value proposition based on your insights from spending time with our customers.
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The Engineer will ensure the seamless operation of our data center facilities, providing top-notch customer service and technical support. Experience with layer 1 troubleshooting: hardware power connectivity, fiber cable, fiber optics, Ethernet connections, logging into IT devices, identifying port status on servers and switches, and link quality verification.
$124,740 a yearFull-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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5+ years in a technical customer-facing role like Solutions Architect, Customer Success Engineer, or Implementation Consultant. This is the operational software for refunding orders, underwriting loans, onboarding employees, analyzing transactions, and providing customer support.
$285,120 a yearFull-timeExpandApply NowActive JobUpdated Yesterday - UpvoteDownvoteShare Job
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Providing technical support for HP servers and data center equipment, including installation, configuration, and troubleshooting of hardware, software, and network issues. As a Field Technician, you will be responsible for providing exceptional technical support to our clients, both consumers, and enterprises, in a timely and efficient manner.
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Experience: 3+ years in a law firm providing hardware and software support, with some experience in technical training preferred. This role offers expert-level, white-glove technical support and instruction to lawyers and staff, prioritizing understanding their needs and workflows to enhance efficiency and client service.
$100,000 a yearFull-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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Previous experience in IT administration and/or technical support experience, or equivalent preferred. With 29 years of experience in IT and financial security, Triada offers proactive IT services, online and cloud-based backup solutions, and personalized customer service to safeguard business systems from cyber threats.
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Our client is hiring an experienced IT Support Specialist to help scale and optimize our business processes, work with users globally to improve productivity, and provide in-person service at our offices by resolving all technical issues.
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The Field Service Engineer is an integral part of the Quality Assurance organization, providing connection between the customer and the plant in claims support, technical problem solving, and improvement projects.
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