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Evolver Federal is looking for an IT Service Desk Analyst I to join our team in support of our NIH customer located in Bethesda, MD. Responsibilities Serve as the initial point of contact between the user and our IT service delivery department.
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This role takes lead on the end-to-end design and delivery of IT Help Desk support services to maintain defined service levels and uphold customer expectations for quality. The combination of technical acumen with a relentless customer focus, communication skills, and a desire to help prevent / resolve issues enables the IT Help Desk Manager to promote a reliable and effective technology experience.
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Empower AI: As an End User Devices (EUD) Deskside Support Technician (COOP Specialist), you will act as a model of customer service excellence to all organizational staff members in supporting the DISA J6 user community.
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Argo Cyber Systems is seeking a Technical Engagement Network (TEN) Lab Manager with experience in customer service and IT support operations to be a member of the IT support services desk in the customer environment supporting analysts and business continuity of the customer mission.
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Perform customer service duties to include email response and disposition of The Globe feedback as appropriate. Description The CIO-T/TEG/TEGG requires an IT Specialist (Help Desk/JIRA) to support the AWP Program.
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Triage customer support calls, providing Tier 1 help desk support and Tier 2 escalation as needed. Manage physical security system support to meet service level agreements. Applicants for this position may be required to obtain or provide proof of flu shots or of other vaccinations depending on customer requirements and nature of the position or demonstrate a valid basis for exception.
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This role is responsible for the operation of all Front Desk operations, the Transportation team, Concierge, and telephone service centre. Maintain high customer service focus by approaching your job with the customers always in mind.
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The Systems Support Engineer I is primarily responsible for working on a team at the Red River Service Desk at our HQ location in Chantilly, VA. This position will handle customer technical support requests and escalation from other team members and field engineers.
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Currently, ManTech is seeking a motivated, career and customer-oriented Tier 2 Help Desk Support Services Specialist SME to join our team in the Herndon, VA. This position supports a 24/7/365 service center.
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Qualifications: Proven experience in a customer service or technical support role, preferably in an IT service desk environment. The Service Desk team plays a vital role in maintaining a smooth and efficient IT infrastructure, and your contributions will be essential in meeting customer expectations and ensuring high levels of user satisfaction.
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This request is to help support the high number of Service Desk requests, hardware installations, and customer software support required for the Region 2(Wake, Durham, Vance, Oxford, and Franklin counties) area.
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A successful candidate will be able to juggle multiple duties while remaining calm and providing excellent customer service. Excellent customer service skills. We believe that our front desk staff is extremely important as they provide the first point of contact and impression for our patients.
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Proven experience in a customer service or technical support role, preferably in an IT service desk environment. The Service Desk team serves as the first point of contact for any IT-related queries, incidents, or service requests, and plays a crucial role in maintaining a smooth and efficient IT infrastructure.
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Transform technology into opportunity as a Customer Service Support Specialist with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. As a Customer Service Support Specialist, you will help ensure today is safe and tomorrow is smarter.
$179,615 a yearFull-timeExpandApply NowActive JobUpdated 6 days ago - UpvoteDownvoteShare Job
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Provides guest service, guidance and leadership to ensure consistent customer service is provided. A Front Desk Supervisor will be responsible for the following: Oversees front desk operations.
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customer service desk jobs in Vienna, VA
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