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Keywords: Security+, Help Desk, Desktop support, Analyst, VPN, Citrix, VMware, virtual desktops, virtual private networks, Linux, TS/SCi, secret, top secret, DHS Suitability, Windows, Unix, MacOS, Tickets, ticketing, remedy, ServiceNow, er requests via email, walk-ins, phone calls, or other communication means promptly.
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2-3+ years of experience in IT Support, Help Desk, Network Administration, and/or Mobile Device Management. Experience using some or most of the following systems:BMC Remedy, ServiceNow, Active Directory, SharePoint, Windows 10, Cisco Routers/Switches, Palo Alto, Intune, Purebred, Adobe, etc.
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Help Desk Manager- ONSITEThe IT Help Desk Manager is responsible for leading the Firm’s technical support teams to provide a gold-standard technology experience for our lawyers, staff, practice groups, and clients.
$100,000 - $120,000Full-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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IT Help Desk ManagerLocation: Onsite (Limited Remote Flexibility)We're on the lookout for a dedicated IT Help Desk Manager to join our team. IT Help Desk ManagerLocation: Onsite (Limited Remote Flexibility)We're on the lookout for a dedicated IT Help Desk Manager to join our team.
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ActioNet has an immediate opportunity for a Help Desk/End User Support Manager e ligible for Secret Clearance in the DC, Maryland, and Virginia area. As the Help Desk/End User Support Manager is responsible for overseeing the operation of the help desk team, ensuring timely resolution of technical issues, and implementing strategies to improve end-user satisfaction and efficiency in IT support services.
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SecuriGence is seeking a Tier 1 Help Desk Analyst to help contribute to our success. Job Title: Tier 1 Help Desk Analyst. Work with the IT Help Desk Lead to ensure the Help Desk maintains compliance with Service Level Objectives (SLOs) in accordance contractual standards.
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Technical Skills: Proficiency in ITSM tools (e.g., ServiceNow, BMC Remedy), help desk solutions, UAM solutions, and IT support software. We are seeking a highly skilled and experienced Manager to lead our team in providing end-user support services, IT Service Management (ITSM) support, help desk, and User Access Management (UAM) support for a U.S. federal agency.
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The Help Desk Manager will provide guidance & support for the U.S. Department of State (DOS), Bureau of Population, Refugees, and Migration (PRM) Refugee Processing Center (RPC) Operations. Help Desk Management, Information Technology (IT) Support, ServiceNow IT Service Management.
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JEFS Help Desk Specialist - Entry Level (Hybrid) CACI is looking for entry-level JEFSS (Justice Enterprise File Sharing System) help desk staff to support our client's file sharing and computing environment and provide ad hoc IT support to users.
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The Special Education Help Desk Analyst is responsible for providing support to client employees and external customers on various data systems, including PowerSchool. Providing help desk support to client employees and external customers on PowerSchool: This includes user account management, responding to user inquiries, troubleshooting problems, and providing guidance on how to use the system.
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To keep up with this rapid expansion, they’re looking for a savvy Help Desk Technician with vast experience installing and troubleshooting Windows, Macintosh, and telephony systems to support their national team.
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GDIT has an amazing opportunity for a Service Desk Technician / Help Desk Analyst to provide world-class IT support to our prestigious clientele at the highest levels of the federal government in the heart of our nation's capital.
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Experience with help desk systems such as Atlassian (Confluence/Jira) or ServiceNow. Currently, ManTech is seeking a motivated, career and customer-oriented Junior Help Desk Support to join our team in the DMV area.
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Job Summary: As the Help Desk Manager , you will lead the day-to-day operations of the Service Desk, ensuring efficient incident resolution, service request fulfillment, and task management. Two-time SBA SBIR Tibbett's Award winner.
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Applicants must reside within a commutable distance of Washington, D.C. RESPONSIBILITIES: Provide user support for a suite of collaboration and account management applications Help to maintain the structure and content of the site Provide weekend and holiday morning check coverage on a rotational basis Work with users to develop new collaboration areas and recommend areas for client support/process improvement.
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Title: help Company: Cafe Dolce in Mclean, VA
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