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Interface with the hotel, rental car company, travel agency, and other personnel to troubleshoot, update, cancel, and reconcile actions related to travel. Utilize the Correspondence and Task Management System (CATMS) to respond to incoming taskers then task packages forward for signatureFacilitate weekly calls with Front Office counterparts to discuss latest hot topics and issues.
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2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the guest services, front desk, housekeeping, or related professional area.
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Specialization: After a general hotel rotation, you'll focus on an area like Food & Beverage, Front Office, Housekeeping, these functions are critical to creating a true understanding of the hotel industry and where we think the best hotel leaders start meaningful careers.
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Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Full-Time Front Desk Agent for the Holiday Inn Central in downtown Washington, DC.
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Customer Service: Two years of experience (e.g., serving, babysitting, front desk, volunteering, coaching). What We're About: Ready to fast-track your career in hotel management? Career Growth: After the program, you'll be first in line to apply for open positions across Hilton's hotel network.
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High school diploma or GED; 4 years experience in the guest services, front desk, housekeeping, or related professional area. Assists in managing the execution of all operations in the rooms area departments (e.g., Front Office, Engineering/Maintenance, Housekeeping.
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Front Desk Agents make the first impression upon our guests by extending a warm welcome, providing information about the hotel and local area, and offering our full range of upscale hotel amenities and services to them.
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Working at the front desk means you are at the hub of the hotel with the most interaction with our guests as the front desk supervisor you are the one that brings this group to a cohesive team focused on providing our guests excellent service while maintaining all brand standards and Concord standards.
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We are hiring a Front Desk Supervisor! Develop a thorough knowledge of hotel staff, room locations room rates, amenities, and selling strategies. You take pride in your work, the hotel, and your employer to make sure we exceed our guests' expectations.
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OTHER DUTIES Assists with the cleaning of any areas of the hotel as assigned by the manager when needed to include but not limited to front desk, associate breakroom, guest laundry, fitness room, vending areas, stairwells and common areas.
$15 - $22.17 an hourPart-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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Front desk clerks assist with all aspects of guest services and present a positive impression of our hotel. Front Desk Clerk. Check guests in and out of the hotel according to hotel and/or brand standards.
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Our iconic Washington, DC hotel features luxurious rooms and suites with beautiful décor and original artwork. Have complete working knowledge of Front Office computer or manual system, including all daily transactions and those which are not performed often.
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Assist in managing all aspects of the front office areas which may include but is not limited to guest registration, bell services, concierge services, business center, telephone services, and guest reservations to ensure guest satisfaction and maximize hotel profitability.
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Greet and communicate cordially with guests, promptly and professionally checking them in and out of the hotel. Accurately manage cash handling, including receiving cash, checks and credit card information from guests for payment of hotel charges and making change correctly.
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Have knowledge of hotel rates, discounts and how to handle each. Assist in pre-registration and blocking of reservations when necessary. Have working knowledge of reservations and procedures, including how to take same day reservations.
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