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The Customer Service Supervisor will assist store management in customer service, product availability, safety, shift management, and vendor care. The Customer Service Supervisor will work in support of the store management team to ensure customer satisfaction (including store conditions), maximize sales, and achieve established goals.
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The Customer Service Supervisor is responsible for the complete operations of the store when a more senior level manager is not present. Experience training, sales building, management of expenses, and food service menu planning.
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Ensure the 24/7 execution of all customer service programs and processes. Ensure exceptional customer service is being delivered. Excellent customer service skills.
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In accordance with federal, state and local laws, we recruit, hire, promote and evaluate all applicants and Associates without regard to race, color, religion, sex, age, national origin, ancestry, familial status, marital status, sexual orientation or preference, gender identity or expression, citizenship status, disability, veteran or military status, genetic information, domestic or sexual violence victim status or any other characteristic protected by applicable law.
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Participate with the store management team to improve store performance in areas of sales, controllable expenses, merchandising, marketing, associate retention and associate training and make appropriate recommendations to store management regarding the same.
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Proven and consistently demonstrated skills in the following: Exceptional Customer Service Relationship Building Effective Communication. If you require an accommodation, please contact our Associate Service Center at asc@wawa.com or 1-800-444-9292.
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Leadership experience required, leadership experience in a fast-paced retail, food service environment preferred. Where applicable, this position will assist the management team with managing the fuel offer.
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Respond to and resolve customer inquiries and solicit customer feedback and input. Respond to and resolve customer inquiries in a courteous and timely manner. Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law.
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Wawa, Inc. is an equal opportunity employer. Wawa maintains a work environment in which Associates are treated fairly and with respect and in which discrimination of any kind will not be tolerated.
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Job Summary : The Customer Service Associate works in support of the store management team to facilitate and perform a variety of tasks including customer service, food and beverage preparation, cash register duties, general housekeeping and other related functions.
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Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate and perform a variety of tasks including customer service, food and beverage preparation, cash register duties, general housekeeping and other related functions.
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The Customer Service Associate delivers an exceptional customer experience that supports Wawa's vision to fulfill lives every day. Utilize the GREAT customer service and customer recovery model to ensure customer engagement.
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Job Title: Customer Service Associate. Prior food service and/or customer service experience preferred. Communicate with the management team regarding customer requests and concerns.
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Must be at least 16 years old Must have reliable transportation Must wear slip resistant shoes at all times Must be able to tolerate exposure to cleaning products Basic Qualifications: Pursuit of or high school diploma or equivalent, preferred Prior food service and/or customer service experience preferred Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law.
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Wawa has evolved into a one-stop convenience retailer offering fresh food, beverages and fuel in Pennsylvania, New Jersey, Delaware, Maryland, Virginia, Florida and Washington D.C. In our journey to achieve “boundless convenience,” Wawa offers its own brand of elevated customer service that’s achieved through continued food service innovation, new store growth and digital experiences.
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customer service management violence jobs Company: Wawa in NY, Us
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