The Importance of GPA When Finding a Job

GPA is an important metric to consider when looking for a job, but it's not the only one. It's important to know when to include your GPA on your resume and when to focus on other achievements. High GPAs can indicate a strong work ethic and dedication and make you stand out from other candidates. Take stock of your academic achievement and use it to your advantage during the job search!

We’ve all been there before. What starts as a relaxing evening scroll quickly becomes a full-blown binge. You blink, and it’s midnight - throwing off your entire next day before it even starts. And at its worst, this indulgence might leave you feeling behind on things you planned to finish that night. This is why time management is important. 

Why is Time Management Important? 10 Crucial Importances of Time Management

Time management is an essential skill for achieving goals and maintaining a healthy work-life balance. It involves goal orientation, effective planning, and organization to use time wisely and maximize productivity. With good time management, you can reduce stress, make better decisions, and foster meaningful relationships. Start today and unlock your potential!

Candidates reneging on job offers or during the onboarding process can be a frustrating experience for any recruiter. In a talent-driven job market, it’s common for candidates to have more than one job offer to consider. It becomes a race against time to see which organization can offer the best career experience, compensation, and circumstances that secure the right employees.&nbsp;

Minimizing Candidate Renegs During the Hiring and Onboarding Process 

Candidates increasingly renege on job offers, damaging recruitment efforts and morale. Companies must be honest and engaging at every stage of the hiring process to retain the best job seekers. Structured processes and regular check-ins can increase candidate loyalty.

Being punctual at work may not be something you’ve given much thought to, but it’s the foundation for building a successful career. All of your technical or job-specific skills will be in vain if your peers and superiors can’t trust you to show up on time and do the work. In fact, Simon Sinek once famously said that 

10 Reasons to Be on Time at Work

Punctuality is key to success in the workplace. Showing up on time and meeting deadlines builds trust with employers, helps you take on extra responsibilities, and opens up opportunities for promotions. Taking the time to plan and prioritize tasks can help you stay on top of your schedule. Don't let tardiness get in the way of your professional development!

We’ve all heard how important it is to set professional and personal goals. Developing and establishing goals keeps us motivated and moving forward in life. But not all goals are created equal. If you’re chasing goals that are too lofty, you’ll end up disappointed when you cannot reach them. Setting goals that are achievable and measurable is the key to success.

10 Importancies of Setting Realistic Goals

Setting realistic goals is essential to achieving success. Creating SMART goals and tracking progress with regular check-ins will help to keep you motivated and focused on the end goal. Celebrate each success and reward yourself for your hard work!

Answers complicated customer requests or inquiries concerning services, products, billing, and equipment.. Prepares cases for support services and other city departments.. Receives by email, fax, or phone, frontline and escalated inquiries from customers, contractors, and other city departments requiring research, support preparation and reporting.. Logs customer complaints, creates and updates service requests, and routes to the appropriate department(s) and/or personnel.. Responsibilities- Supervision and/or Leadership Exercised:May lead and train others.

Customer Service Representative

Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.Answers complicated customer requests or inquiries concerning services, products, billing, and equipment. Resolves customer issues with one call resolution.Prepares cases for support services and other city departments.Processes corrections to customer accounts.Extracts data from city databases and create reports.Coordinates mailings to customers.Maintains and files all generated service requests.Receives by email, fax, or phone, frontline and escalated inquiries from customers, contractors, and other city departments requiring research, support preparation and reporting.Verifies customer accounts and active services using various databases and software applications.Researches customer account information and history to explain services, charges, and adjustments.Logs customer complaints, creates and updates service requests, and routes to the appropriate department(s) and/or personnel. Responsibilities- Supervision and/or Leadership Exercised:May lead and train others. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.Knowledge of basic accounting and billing procedures.Knowledge of city practice, policy and procedures.Knowledge of good customer relations practices.Knowledge of credit collection practices.Skill in oral and written communication.Skill in handling multiple tasks and prioritizing.Skill in using computers and related software.Skill in planning and organizing.Ability to handle conflict and uncertain situations.Ability to work with frequent interruptions and changes in priorities.Ability to train others.Ability to establish and maintain effective communication and working relationships with city employees and the public. Criminal Background Investigation This position has been approved for a Criminal Background Investigation.

Customer Service Representative Senior (Reserved for Public Health Employees Only)

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10 Reasons to Be on Time at Work

10 Importancies of Setting Realistic Goals