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Previous experience with a helpdesk system (Eg. Zendesk, Jira) Our partners include Amazon, UPS, USPS, eBay, BigCommerce, Shopify, WooCommerce, and Walmart. Have a helpful legal sidekick right in your back pocket with our free access to Rocket Lawyer.
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And familiarity with software such as with JIRA, Zendesk, and Confluence. As a Product Support Specialist, you will own ultimate responsibility for customer support satisfaction for incoming help desk tickets, chats, phone calls, emails, and other possible forms of customer communication.
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Coordinate keeping all project artifacts updated in business systems like Confluence, JIRA, google suite and are also responsible for creating project monitoring tools like Dashboards and Risk logs to avoid project pitfalls.
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Development Process Have a good understanding of using software development tools like JIRA, Git, Lint, Visual Studio, Postman / Insomnia, Swagger/SwaggerHub etc. Have a good understanding of CI/CD tools like Jenkins / Azure DevOps Pipelines / GitHub Actions, and package management frameworks like NuGet. Has good understanding of various testing frameworks applicable to API testing, unit testing frameworks and mocking libraries.
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Prior experience in education, course & curriculum development Experience using Jira, Confluence or similar tool to track project work Experience building go-to-market strategies and overseeing product launch.
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Experience in tracking resolutions, bugs, and tasks using Jira and Microsoft Excel. Ontic serves corporate security teams across key functions, including intelligence, investigations, GSOC, executive protection, and security operations.
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Ticket creation on Zendesk support system as well as Atlassians JIRA. Experience with online shopping carts such as Magento, Shopify, Bigcommerce. Ticket creation on Zendesk support system as well as Atlassians JIRA.
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PPM tools, including JIRA, Clarity PPM, HP PPM. PPM tools, including JIRA, Clarity PPM, HP PPM. Work closely with members of Product Management, UI/UX, Product Development, QA, Release Management, Implementation Management, Security, and Operations teams, as well as with all levels of management within the organization.
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Proven experience using our current technologies/applications is preferred: Helpdesk Ticketing Systems, Windows Server 2019, Windows 10, iOS, Android, AutoCAD, Microstation, Esri GIS, SharePoint.
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To start, this person will utilize Fresh Desk ticketing system to provide phone and hands on support with Windows 10, Microsoft Office 365, AutoCAD, etc. This Tier I team is responsible for providing a mixture of phone and hands on support to Atlas's internal employees using Fresh Desk ticketing system.
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Experience with preferred project management tools (Jira, MS Project, etc. Experience with other EMR/EHR systems (Cerner, AllScripts, eClinicalWorks, NextGen). In this role, you'll leverage your in-depth knowledge of Epic workflows and best practices to guide project teams through all phases of implementation, ensuring successful go-live and system adoption.
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Helps manage and coordinate system support ticketing system and process. Experience working on Workday People Analytics. Strong familiarity with Process Improvement Methodologies (Lean Six Sigma, BPM, etc.
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Experience using JIRA, JAMA or related JIRA plug-ins as the defect tracking and test management tools. Apexon is a digital-first technology services firm backed by Goldman Sachs Asset Management and Everstone Capital.
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Administration and implementation of Atlassian technical stack (i.e. Jira Confluence, BitBucket) We take pride in the work we do serving as Texas' accountant, tax collector, treasurer, and much more.
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Experience with the Atlassian suite of tools, including Jira, Confluence, and Bitbucket. Review and provide feedback to PRs composed by other UI/UX software engineers. Experience with the Atlassian suite of tools, including Jira, Confluence, and Bitbucket.
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ticketing jira jobs Company: Under Armour Inc in Austin, TX
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