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Experience using Help Desk platforms like Intercom, Zendesk, Freshworks, etc. Act as an advocate for Restream, sharing product knowledge with customers to enhance overall awareness of live-streaming.
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Comfortable working in and assisting others through company help desk software, such as Zendesk in addition to other remote access desktop programs. SymphonyAI is building the leading enterprise AI SaaS company for digital transformation across the most critical and resilient growth industries, including retail, consumer packaged goods, financial crime prevention, manufacturing, media, and IT service management.
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Use ZenDesk/Netsuite as the CRM tool for case and order logging, while following order processing & data acquisition processes. Use ZenDesk/Netsuite as the CRM tool for case and order logging, while following order processing & data acquisition processes.
ExpandApply NowActive JobUpdated 19 days ago - UpvoteDownvoteShare Job
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Your primary responsibility will be to prioritize and respond to customer service requests through our ticketing interface (Zendesk). Founded in 2015, today we count more than than 900 customers worldwide - including Cartier, WWF, P&G, the United Nations, New York Stock Exchange; as well as both Stanford and Princeton Universities.
ExpandApply NowActive JobUpdated 10 days ago - UpvoteDownvoteShare Job
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Experience with ChatGPT, Zendesk, and CRM platforms like HubSpot is preferred. We're on the lookout for a Customer Success Manager with a proven record of driving customer satisfaction, account growth, and retention efforts.
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Salesforce and Zendesk experience is a plus. Inform and report account status up to VP, Customer Success. Job Description/Summary: The Customer Success Manager maintains a long-term relationship with SpyCloud's customers to gain an understanding of the customer's organization, overall impact on their business from online fraud, added business drivers, and their key product/service needs.
Full-timeExpandApply NowActive JobUpdated 1 days ago - UpvoteDownvoteShare Job
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Familiarity with CRM systems such as Salesforce, Zendesk, Hubspot, or Gorgias. Based out of the beautiful city of Austin, TX, MIRA Safety creates products that are purpose-built to shield users from the worst chemical, biological, radiological, and nuclear threats (CBRN) in the world.
$20 - $22 an hourFull-timeExpandApply NowActive JobUpdated 0 days ago - UpvoteDownvoteShare Job
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Experience with JS UI frameworks (preferable React), Zendesk Twig, and knowledge of WPCS a plus. Their last startup, Shopular, was backed by Y Combinator and Sequoia, and acquired by Rakuten Ebates.
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Triage and solve incoming support requests via Zendesk within SLA. Triage and solve incoming support requests via Zendesk within SLA. Production experience with AWS, Azure, or GCP preferred. The Support engineer will triage incoming issues related to HCP independently work to find viable solutions.
Full-timeExpandApply NowActive JobUpdated 1 days ago - UpvoteDownvoteShare Job
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Previous experience in with Zendesk, Jira, Confluence, and Microsoft teams. Provide support and manage customer inquiries via Zendesk and Dialpad, addressing incoming service requests, including those on the Customer Emergency Support line.
Full-timeExpandApply NowActive JobUpdated 1 days ago - UpvoteDownvoteShare Job
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Previous experience working with enterprise technology (Zendesk, Salesforce, Confluence) is a plus. Plus paid vacation, holidays, sick time, parental leave, marriage leave, and recharge leave; medical, tele-health, dental and vision benefits; 401(k) plan; flexible spending accounts (FSAs); commuter program; life and disability insurance; Maven (a support system for new parents); Carrot (fertility benefits); UrbanSitter (caregiver referral network); Employee Assistance Program; and pet insurance.
$23.32 - $25.92 an hourFull-timeExpandApply NowActive JobUpdated 1 days ago - UpvoteDownvoteShare Job
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Experience in a ticketing system such as Salesforce or Zendesk. Intermediate to advanced Excel skills; including vlookup, index match, pivot tables. Guideline is seeking an Operations Associate to support the servicing of our customers behind the scenes and provide a seamless onboarding experience.
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Familiarity with AV systems, like Zoom Room or Google Meet. Previous experience with a helpdesk system (Eg. Zendesk, Jira)Basic understanding of SAML / SSO loginsAbility to diagnose and resolve basic technical issues.
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Familiarity with Salesforce, Zendesk, and other SaaS tools is a plus. Founded in 2005, Box powers more than 87,000 businesses globally, including AstraZeneca, General Electric, P&G, and The GAP. Box is headquartered in Redwood City, CA, with offices across the United States, Europe and Asia. To learn more about Box, visit.
$103,000 - $129,000 a yearFull-timeExpandApply NowActive JobUpdated 1 days ago - UpvoteDownvoteShare Job
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Service Desk, ZenDesk Preferred. They engineer, build, and ramp some of the most innovative and complex energy storage system products in the world. We are recruiting a team of System Engineers to provide general IT technical support to their clients and field engineers.
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