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This position will be responsible for providing customer technical support for a document management application, responding to the first-level issues submitted by end users, escalating issues to second level support, following up until completion of every task meeting company SLAs, and documentation via a ticketing system.
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We are seeking a highly skilled and experienced Senior Technical Support Engineer who will be responsible for handling sales escalations and critical support cases raised by enterprise and institutional customers.
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Technical Support Specialist. + Provide Level III support for users experiencing issues with hardware or software on their devices. AWS Solution Architect preferred. Computer skills including Office 365, OneLogin, SSO, Azure, Windows 10, OS X, iOS.
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We're seeking a proactive Technical Support Specialist to address complex customer technical issues through effective diagnosis and collaboration, ensuring timely resolutions.
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We are currently seeking a Technical Support Specialist to join our Customer Success team. [Full Time] Technical Support Specialist at Rabbet (United States) | BEAMSTART Jobs.
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ForeFlight is seeking a Technical Support Specialist to join the Technical Support Team. This individual will be a vital team member, working with product managers, developers, and pilot support team members to provide accurate and friendly support to ForeFlight customers worldwide.
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This position performs or assists with technical support services and works under direct supervision with latitude for the use of initiative and some independent judgment. The Summer Internship positions are available to students enrolled in or recently graduated from an accredited college, university, vocational, trade, or technical school.
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Respond to requests for technical support, track, and monitors problems to ensure a timely resolution. Responsible for independently identifying, analyzing and resolving technical problems with Servers, workstations running Lightspeed Systems products to include Mobile Device Management and Classroom Management Software.
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The Technical Support Specialist at the Housing Authority of the City of Austin is a key player in maintaining operational efficiency, tasked with providing swift technical support and training, resolving issues, and optimizing technology use.
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A budding techy: you are the go-to among friends for fixing their technical problems. A video game enthusiast: you will leverage your off-duty skills to become an expert at fleet monitoring. We build the artificial intelligence that enables service robots to collaborate with people and adapt to dynamic human environments.
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Technical support experience in a SaaS environment. You will report to one of our Managers, Support located in our Bellevue office however, this role is remote eligible! Personal paid Volunteer Day to support our community.
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E-Commerce Support Specialist I. Primary support for customers processing payment tasks, quoting, and placing orders through Wayne/FMS eCommerce platforms. Support with UAT and NPD assignments as needed.
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The Technical Support Specialist will have a strong technical acumen of all Aura products. Escalate and track issues via JIRA for Member Services and Member Support.
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This can include repairs (both returns and field), technical support or a field service or other service request Impacts departmental operations and responsible for planning/execution. Support the region in providing advance technical support and be a trusted advisor to customers.
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Utilize your lab knowledge as a Technical Support Specialist & trainer, and travel within their region. Your lab knowledge will also be utilized in Post Sales support of the instrumentation.
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technical support jobs Title: technical support specialist in Austin, TX
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