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The Support Specialist role provides help desk assistance and support to local help desk users. The Support Specialist reports to the Support Manager.
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Manage SNOW ticketing queue, create/resolve help desk tickets. Proven ability to handle help desk tasks, resolve break/fix issues, and manage IT service requests. Our client, a world leader in the semiconductor manufacturing industry, is looking for IT Support Specialist.
ExpandApply NowActive JobUpdated 8 days ago - UpvoteDownvoteShare Job
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The Senior System Support Specialist is responsible for managing and responding to trouble tickets through the online help desk system by providing first level technical support for internal workplace technologies and their users.
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Proven work experience as a Technical Support Engineer, Field/Desktop Support Engineer, IT Help Desk Technician or similar role. Minimum of 1-year experience as a Helpdesk / Service Desk technician, or as a Field Service Technician working with computer technology.
ExpandApply NowActive JobUpdated 9 days ago - UpvoteDownvoteShare Job
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Acts as the technical team lead for the agency IT Service Desk as a Service, supporting the external users of computer systems through a help desk structure that spans the range from providing first-line assistance for operational problems of agency information technology systems through collaborating with multiple IT support organizations and program policy sections to research and resolve more difficult and complex problems.
ExpandApply NowActive JobUpdated 6 days ago - UpvoteDownvoteShare Job
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You will support remote end user support strategy for your geography focused on customer engagement,bringing experience in all aspects of Service Desk Services, self-help capability, proactive support, and key stakeholder engagement.
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Acts as the technical team lead for the HHSC IT Service Desk as a Service, supporting the external users of computer systems through a help desk structure that spans the range from providing first-line assistance for operational problems of agency information technology systems through collaborating with multiple IT support organizations and program policy sections to research and resolve more difficult and complex problems.
ExpandApply NowActive JobUpdated 5 days ago - UpvoteDownvoteShare Job
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The IT Service Desk provides twenty-four-hour seven day a week first tier support to Biomedical, Chapter and Corporate customers throughout the United States. The Senior Analyst must be capable of meeting the goals and objectives of the organization and provide high level technical support to all users, and to staff members within the IT Service Desk. They must provide subject matter expertise on specified systems, provide technical and process support to team members, and act in a leadership capacity in specified support issues.
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These opportunities are perfect for tech support reps with 2 years of Help Desk, but also more experienced reps who are looking to downshift to less stressful tickets/calls! Technical Support Rep Key Objective: Identifies, tracks, escalates, resolves and reports customer problems in one or more of the following areas: network operating systems, desktop operating systems, application software (off the shelf and I/S developed), end-user computing tools, development tools, configuration support, network and mainframe communication, etc.
RemoteExpandApply NowActive JobUpdated 2 days ago - UpvoteDownvoteShare Job
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Help desk / service desk. help desk structure. knowledge transfer as staff roll off and on the service desk. IT Service Desk as a Service , supporting the external users of computer systems through a.
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Working knowledge and practical experience of all building blocks in support desk and field service solutions such as Salesforce, call center phone systems, hardware, applications, cloud, analytics, etc.
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Gather and compile technical support documentations for training help desk and field engineers. Solve issues/challenges escalated by help desk and field engineers and if the issue requires further escalations work with various engineering teams and drive to the resolution.
$66,560 - $126,000 a yearFull-timeExpandApply NowActive JobUpdated 1 month ago - UpvoteDownvoteShare Job
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The System Administrator / Managed Services Engineer acts as an escalation point to the tier 1 & 2 help desk. The System Administrator / Senior Server Engineer will have responsibility for both onsite and remote client support, including heavy interaction with end-users in diverse computing environments.
$75,000 - $90,000 a yearFull-timeExpandApply NowActive JobUpdated 6 days ago - UpvoteDownvoteShare Job
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As a Patient Service Coordinator at MyEyeDr. you play an essential role by providing personalized patient experiences through the coordination and management of our front desk during check in/out.
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Job Title: Help Desk Support III. Recruiting is our passion and we support Fortune 1000 companies with their hiring needs. Job Title: Help Desk Support III. Maintains, analyzes, troubleshoots, and repairs computer systems, hardware and computer peripherals.
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help desk support jobs in Austin, TX
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