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TITLE: Help Desk Support Technician. Help Desk Support Technician. Maintains Help Desk web page through the NSCC Web Developer. Maintains statistical information pertaining to the Computer Help Desk & C219 Open Lab functions.
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TN PULSE Help Desk staff will be trained on the use of the Zendesk customer support software and relevant TN PULSE applications. Help Desk staff will be required to review messages within Zen desk (i.e., tickets), either address the issue themselves in TN PULSE or assign the ticket to the appropriate TDOE or PCG staff, communicate with the user upon resolution, and close the ticket.
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The role’s primary focus is ensuring outstanding, seamless field (maintenance and installation) service, remote service and SaaS operations (including driver and site help desk operations) for Gilbarco e-Mobility products leveraging Gilbarco Veeder-Root’s global network of service providers, software tools, and relationships with equipment vendors.
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Help Desk Job Responsibilities and Skills: Enter and route tickets in the IT Ticketing System Provides technical support to users by using guided resources provided by the IT department.
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Assists help desk associates by answering phone calls and taking tickets to help resolve issues. Responsible for placing and expediting purchase orders and changing order to meet customer requirements for timely delivery of proper supplies and services.
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Technical support providing help desk, reporting and lead management, equipment troubleshooting and more. We will help you meet and exceed your goals for 2023 and beyond! Utilize in-house technical systems and programs such as Encompass.
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We provide IT Help Desk and comprehensive Student Lifecycle Management services that improve student engagement and accelerate learning. Must be able to work from home with the following internet requirements: High-speed Internet Connection (Cable, Fiber, DSL) Mobile Broadband is not supported, this is satellite, wireless/cellular hotspot service, and point to point internet service 4 0 Mbps Download 1 5 Mbps Upload 100ms Ping or less Jitter: 40 MS or less Hardwired Connection Wired connection from the modem/router to the device, no splits/gaps or usage of Wi-Fi bridges.
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V Group Inc. is an IT Services company that supplies IT staffing, project management, and delivery services in software, network, help desk, and all IT areas. Provide legal research, analysis of legal papers, and draft legal documents.
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Provide help desk support, assisting and resolving end user support problems, resolving SD defects (‘break/fix'), analyzing proposed improvements or changes to the ERP SD solution and system.
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Perform routine filing, photocopying, scanning, compiling, and distributing of documents; identify and coordinate available services provided by administrative departments such as office services, the IT Help Desk, word processing, accounting, billing, and records.
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This Warehouse Part-Time Days associate instore role is the opposite of a desk job. Help keep the retail store running smoothly, receiving and logging Lowe's products for inventory. For thousands of Lowe's associates, we're the beginning of all types of careers that help improve the lives of our customers and our associates themselves.
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Help Desk Manager. Managing a team of 10+ help desk technicians - onshore and offshore (as needed) Experience leading and managing at least 7+ people at 1 time - help desk capacity.
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Inside Sales, counter help. Need an individual for the front desk to work with the public. Able to operate desk phones. Inside Sales, counter help. Need an individual for the front desk to work with the public.
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Strong comfort level using technology, including but not limited to: G-Suite, Zoom, Zendesk (or help desk software), Salesforce, and Sight Call. Engaging closely with our users to help provide live support to triage simple to complex commercial and residential HVAC related issues.
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Experience with Help Desk operations and end user support. The role of the Help Desk Technician communicates effectively with individuals utilizing the Technical Help Desk, including internal and external customers.
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help desk jobs in Nashville, TN
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