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Responsible for identifying and coordinating new solutions, upgrades and implementations, as well as, providing support and maintenance in the areas of: Unified Clinical Collaboration Platforms, Avaya Telephony, Cisco Telephony (CUCM) and Cisco Contact Center (UCCE.
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Knowledge of contact center skills, including but not limited to, ACD, IVR, NLP, automated dialers, queuing, skilling, VoIP, DID, TFN, DNIS, call recording and screen recording, quality, ACD Email, Web Messaging and SMS.
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Demonstrates some knowledge of Network Design, MAN technologies & designs including DSx, OC-x, WDM, Ethernet, Internet Technologies, Functionality & Services, Voice Network Technologies (including VoIP), Data Networking Technologies, Functionality & Services (LAN, MAN, WAN, VPN), Networking Protocols (with an emphasis on Layers 1,2, & 3), Customer Premise Equipment (voice & data), Business Continuity/Disaster Recovery concepts and E-rate Contracting Processes and Procedures.
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Good understanding of telephony technology, VOIP, and mobile device. Good understanding of intermediate network support, VPN, desktop firewalls, encryption, wireless trouble shooting, and cabling.
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Must have one year of experience in the installation and repair of telecommunication equipment and services over either copper telephony or HFC networks with experience with both systems being preferred.
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Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Stays abreast of competitive landscape and emerging technologies to best position Comcast Business Services in the marketplace.
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Install, repair and maintain Intrusion, Fire, Video Surveillance, Network and VoIP integrated systems. In this position, you will diagnose and resolve application issues while maintaining, Fire Alarm, TCP/IP Networks, Video Surveillance, Access Control & Wireless solutions.
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Solid understanding and experience with LAN, WAN, VPN, VOIP. (TCP/IP knowledge with IP addresses, subnet masks, default gateways, etc. Installation of hardware, data conversion and training at customer locations within the U.S.A.
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Develops sales territory, including cultivation of local partnerships and organizational affiliations. Actively generates new leads with targeted businesses through various prospecting activities, including cold calling, canvassing, customer referrals and partner relationships.
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Systems and facilities may include microwave, land and satellite data, paging and mobile radio, fiber optics, SCADA, EMS, telephony, power line carrier, local area networks, wide area networks, and digital transmission systems.
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Offering AT&T fiber optic solutions to business customers in pre-lit buildings including Ethernet based internet access, VoIP, MPLS, IPVPN and Metro Ethernet services. Leverage your best sales techniques, uncover leads and spark innovation in areas like cybersecurity, fiber, wireless, cloud, IOT (Internet of Things) and more.
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Experience with VoIP and mobile phone activation and hardware and software requests. CGS is seeking a Remote Service Desk Technician who will be responsible for answering calls, logging the calls in the ticketing system, and providing the customers with rapid and accurate answers and information.
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These include:Multiple network equipment types (including DWDM, Ethernet, IP, VoIP and SONET technologies) and manufacturers. These include:Multiple network equipment types (including DWDM, Ethernet, IP, VoIP and SONET technologies) and manufacturers.
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3+ years of experience installing, testing, maintaining, administering and/or troubleshooting UC technologies including Cisco Unified Communications Manager, Cisco Unified Border Elements (CUBE), Voice Gateways, Cisco Expressway, SIP call flows, Cisco Session Management, and Cisco VoIp and Video endpoints.
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We are the largest total communications provider in the US, helping small to enterprise-level organizations transition into modern workplaces and increase productivity with business automation solutions, office equipment, security, audio visual technologies and telephony.
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voip telephony jobs in Memphis, TN
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