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  • Deliver guidance on all insurance based solutions for members this includes education and point in time advice on financial planning.

    There are some industry associations, as well as trade schools, that offer certificate programs in customer service.

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    Updated 23 days ago
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    Updated 21 days ago
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    Updated 21 days ago
  • The Effects of Workplace Racism and Sexism

    One day it's a covert statement to a mother returning to work after maternity leave. Another day it's a lingering gaze at an employee enjoying a culturally rich meal. These microaggressions (or sometimes macroaggressions) can take an employee from a confident, high-performer to one that feels insecure being themselves at work. Your employees engage with people with different ideas and feel most comfortable and valued when they can work without losing their cultural, racial, and gender identity. While most employers know this, why have workplace racism and sexism often been neglected?

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    Updated 21 days ago
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    Updated 20 days ago
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  • Implements and carries out processes and procedures to improve the quality of life of clients as it relates to their individual behavior support plan

    Each of us at Constellation strives for clinical excellence and the highest level of customer services to the people that we serve each day.

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    Updated 19 days ago
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    Updated 21 days ago
  • When Rage Applying Strikes: How to Identify Unserious Candidates

    As the job market remains highly competitive, we have seen a surge in "rage applying." This is when candidates apply to multiple jobs, often without considering whether they are truly interested in the role. Rage applying goes hand-in-hand with quiet quitting. Often, employees want to entertain the thoughts and feelings of leaving their job, but they aren't necessarily serious about leaving yet. Meanwhile, other employees engaging in this trend are actually trying to find a better role. As a recruiter, it can be hard to identify who are the real applicants in a sea full of quiet quitters, but understanding rage applying and identifying red flags will certainly help.

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    Updated 14 days ago
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  • We need a Program Manager who will ensure our customers and prospects have the knowledge they need at the right point in their customer journey.

    That is why we put a premium on hiring courteous, caring, and customer-focused employees who can not only communicate with passengers, but also listen.

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    Updated 10 days ago
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    Updated 21 days ago
  • How Far Back Should a Resume Go, Exactly?

    If you’re reading this article, then chances are you’re looking for a new job and want to whip your resume into shape. But lots of questions can arise as you begin to do that. After all, most of us aren’t career coaches or resume experts. Job hunters frequently ask one common question: how far back should a resume go? As in, should you list all of your work history – even if it stretches on for years – or should you be more selective?

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    Updated 21 days ago
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