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We are looking for a dynamic and experienced SaaS Customer Success Manager (CSM) to support our large North America Customers. As a Senior Customer Success Manager supporting our Premium customers, you will be responsible for developing and nurturing relationships to ensure their success and satisfaction with our products.
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Appropriately deploy Customer Success Manager to provide pre-sales support for digital product sales, with a focus on driving large digital adoptions. Assign Customer Success Managers to support digital product training for field sales team through virtual and in-person trainings.
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Key to success is the Territory Manager's ability to manage the territory's performance against plan, make adjustments as necessary to hit targets, maintain excellent customer service and product support, communicate progress clearly and consistently with the Regional Sales Manager and other Company resources and successfully develop the TSRs in the territory.
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Prior experience as a restaurant general manager, catering manager, operations manager, supervisor, shift lead, Restaurant assistant general manager very helpful to your success at this job.
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Provide in-store coaching to staff & Assistant Store Manager, working alongside them to demonstrate best practices in hosting, customer service and product knowledge. Ensure positive customer experience and promotion of services offerings including piercing, engraving, and other offerings.
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As the Outage Manager you will be responsible for preparation, planning, leading execution, and close out of complex planned/emergent Outage events for gas turbine, steam turbine and generator agreements while supporting the development of the business strategy for field fulfilment excellence in FieldCore.
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This position will also oversee all aspects of managing an area including sales accountability, promotional compliance, ensuring all sales reps are addressed regarding training, development, disciplinary issues; interviewing and hiring prospective sales representatives, managing region profit and loss and developing and maintaining key customer relationships to ensure the overall success of the therapeutic products.
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Description: At Lockheed Martin, the International Mission Systems (IMS) Supply Chain team is driven by a bold vision to be the catalyst for customer and mission success. This role will report directly to the SPY-7 Integrated Platforms Programs Subcontract Program Manager.
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Reporting directly to the Vice President of Customer Success Operations, the Customer Success Manager will play a pivotal role in ensuring the seamless adoption and ongoing satisfaction of our solutions among our client base.
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Customer Success Manager, Interfolio. The Customer Success team helps shape the overall customer experience and product use direction. Customer Success Managers are the go-to contact post-sales for the customer.
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As a Customer Success Manager at Clarivate, you will be responsible for ensuring renewal and retention of subscription licenses through implementation and usage of all Clarivate Life Science solutions while also finding opportunities to upsell our products.
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Title: Account Service Manager Job Function : Account Manager / Campaign Manager Role Type: Full-time Location: Major Metro Area, Canada or USA Reporting to: Head of Customer Success Stakeholders: Customer Success / Sales / Product About Resulticks Resulticks is a global leader in real-time audience engagement solutions that deliver top-line growth through connected experiences.
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We achieve this by offering strong academic, co-curricular, and social-emotional learning that prepares students for success in college and beyond. Accountable for performance management, support management, deliverables and obligations tracking, customer satisfaction surveys, vendor metrics, reporting, contract inquiries, budget and invoice management, and escalation management by directly managing vendor(s) responsible for the day-to-day operations of Uncommon's IT infrastructure and projects.
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Sell the CDW Advanced Technology services engagement methodology will be key to success in selling AdvancedTechnology Solutions and will lead to success in driving Hardware GP. The ATS Account Executive will coordinate and lead the efforts to developrequirements and deliver customer Statements of Work around allservice engagements.
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At American Fidelity, we believe that creating a culture of diversity, equity and inclusion, where all Colleagues can be their best to provide the best service to our Customers, is vital to our success.
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customer success manager jobs in Philadelphia, PA
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