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Position Responsibilities: As an Overnight Customer Care Supervisor, you will function as the primary point of contact for Customer Care staff and oversee the shipment activities in their workload from assignment to delivery.
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Understanding or experience with Contact Center as a service providers such as Nice, Nuance or Genesys and leading contact center transformation projects. Developing and implementing Contact Center AI & Conversational AI strategies that drive user engagement and adoption, as well as business growth and revenue.
$232,000 a yearFull-timeExpandApply NowActive JobUpdated 3 days ago - UpvoteDownvoteShare Job
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Our Philadelphia office is seeking Co-op Engineers for Fall/Winter 2024-2025 within the Overhead Contact Systems Group. The Philadelphia overhead contact systems (OCS) design department operates under the Rail Systems group specializing in railroad electrification design for local, regional, and national clients and projects.
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Join Gannett Fleming , an award-winning architecture, engineering, and construction firm, as an Overhead Contact System Engineering Intern and gain real-world experience in a dynamic environment.
$25 an hourPart-timeExpandApply NowActive JobUpdated 3 days ago - UpvoteDownvoteShare Job
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1 - 3+ Years experience with Telephony administration, Contact Center technologies (such as CRM tools, Work Force Management, Performance indicators and ways to proactively enhance the customer experience) (Required.
$120,700 a yearFull-timeExpandApply NowActive JobUpdated 8 days ago - UpvoteDownvoteShare Job
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Experience with Five9 or any other telecom contact center system. As often the first point of contact with RCA, Treatment Advisors have the exciting yet intense role of speaking with patients, their families, hospitals, and anyone looking for help for addiction.
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Minimum 10+ years of experience in the contact center space, including technologies like Genesys, Five9, Nice, Avaya. A Senior Technical Leader who can design and implement innovative solutions using Google Cloud Contact Center AI and Generative AI products.
$302,400 a yearFull-timeExpandApply NowActive JobUpdated 21 days ago - UpvoteDownvoteShare Job
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We are looking for a Contact Center Representative to join our team. Resolve issues on first contact whenever possible. We are looking for a Contact Center Representative to join our team.
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Design, develop, and implement advanced contact center technologies, including telephony integrations, IVR, CRM integrations, and workforce management tools. Strong knowledge of contact center systems and technologies, including ACD, IVR, CRM, VoIP, and workforce management.
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Jacobs is seeking a Jr. Overhead Contact System (OCS) Engineer in Training to work with our OCS team. Bachelor of Science degree in Civil or Structural Engineering. At Jacobs, we're challenging today to reinvent tomorrow by solving the world's most critical problems for thriving cities, resilient environments, mission-critical outcomes, operational advancement, scientific discovery and cutting-edge manufacturing, turning abstract ideas into realities that transform the world for good.
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