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Escalate issues to the store manager, District Director of Operations (DDO), and corporate office if unable to resolve the issue directly with the customer. 1+ year(s) of experience with sales, customer service, and/or cash handling preferred.
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Our Assistant Store Managers are a front-line brand ambassador representing Check N Go, Allied Cash Advance, or Cash Store, all part of the CNG Holdings, Inc., family of companies.
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The Assistant Store Manager is responsible for ensuring outstanding customer service and regulatory excellence. Strong customer service, active listening, and verbal and written communication skills.
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CNG Holdings Inc. (CNG) is headquartered in Cincinnati, Ohio, and is a respected leader in the financial services industry. CNG Holdings, Inc., associates and its brands are expected to create, deliver, and embrace our core values.
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Why Choose CNG Holdings, Inc. Perform outbound customer sales, courtesy, and collection calls in accordance with federal regulations, store operating procedures, and district or region volume expectations.
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Balance individual batch receipts with store sales reports at end of day and assist with resolving over/short discrepancies. Our Assistant Store Managers embody the company's identity in behavior, values, and ethics in support of our mission.
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Through professional partnerships, CNG provides a wide range of convenient and accessible financial products and services designed to improve customers’ financial situations, thereby filling a need and delivering value to our customers.
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Our Customer Service Representatives are a front-line brand ambassador representing Check N Go or Allied Cash Advance, both part of the CNG Holdings, Inc., family of companies.
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