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Certification in at least one technical product set preferred (Intune, Microsoft 365, System Center, etc. In this role within the AlixPartners Information Technology - Infrastructure Applications team, the Infrastructure Applications Senior Engineer will provide software and hardware problem incident resolution for issues escalated from the Service Desk and other IT teams, communicating these technical solutions in a customer-friendly, professional manner.
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Understanding of diverse technical domains, including software, hardware, electromechanical, IT networking infrastructure, and robotics. 5+ years of experience in project management, product management, supplier quality management, or design release engineering, preferably with a focus on the successful deployment of complex technical solutions.
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The Senior CSM has expertise in e-commerce, with a proven track record of understanding technical concepts, translating them into business solutions, and delivering tangible results. Strong technical acumen with the ability to translate customer goals and technical concepts into business solutions.
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Bachelor or Masters degree in a technical field such as mechatronics, systems design or controls, or a technologist diploma with related experience. Write detailed technical proposals and presentations that connect Apera AI's technological advantages with the customer's key requirements.
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3+ years of experience in technical writing, software documentation, or product marketing, preferably in SaaS, Real Estate, Tech, and/or Engineering. KODE Labs, headquartered in Detroit, Michigan is seeking to hire a full-time Technical Writer to join our dynamic product team.
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