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The Customer Service Advisor (CSA) often begins as a Pick-n-Pull Greeter and can work their way up through Part Sales, Parts Specialist and eventually a store Sales Lead through positive work ethics and evaluations.
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Initiate and follow-up on NCR's and submit credits as appropriate. Submit engraving orders for new artwork and track through completion and item set up. The Customer Service Representative will serve as a main point of contact for assigned customers.
Part-timeExpandApply NowActive JobUpdated 10 days ago - UpvoteDownvoteShare Job
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Contribute to the growth of the organization across all lines of business through customer engagement, expert product and service knowledge, follow-up, and follow through at the service desk, on the sales floor, and at the register.
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Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment with follow up.
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Takes proactive steps to move the process forward, including conducting regular and timely follow-up on cases as needed. - Organizes and prioritizes workload to ensure new approvals are processed, set up, and assigned in a timely manner, while maintaining communication to manage expectations appropriately.
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Process outbound calls to market product sales such as sample products, open orders, lead follow up, etc. Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
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ADDITIONAL QUALIFICATIONS: Bachelor's degree preferred: Logistics Management, Supply Chain Management, Business Administration - years of total experience in two or more of the following areas: customer service, international supply chain operations, transportation management, project management, planning Must possess excellent organizational and follow-up skills coupled with a high sense of urgency.
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3+ years of experience in a customer service role. This selected individual will collaborate with customers, sales, planning and operations on all facets of our business to ensure business and customer demands are aligned.
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Document customer issues and follow up with customers if needed Qualifications and Skills. Answer customer questions on repair and service of units. Provide superior customer service.
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Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. BILINGUAL CUSTOMER SERVICE REPRESENATIVE OPEN (Spanish & English.
$19 - $20 an hourExpandApply NowActive JobUpdated 5 days ago - UpvoteDownvoteShare Job
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Follow up with customers and other departments to resolve invoice problems and discrepancies. Responsible for providing and maintaining effective customer service and satisfaction; provide information to resolve customer shipment related issues; interact with management and warehouse personnel to establish service criteria and meet customer requirements.
Full-timeExpandApply NowActive JobUpdated 9 days ago - UpvoteDownvoteShare Job
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Resolve product or service problems by clarifying the customer’s complaint, determine the root of the problem, explain the solution, expedite any correction and follow up. Job Summary: The Sales Support / Customer Service Representative will be primarily responsible for handling of the day-to-day customer issues such as customer returns, missing product, missed deliveries, wrong material and sales errors.
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ResponsibilitiesEstablish customer relationships and follow up with customers, as needed. Use a customer-focused, needs-based review process to educate customers about insurance options.
$40,000 - $60,000 a yearFull-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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Benefits: Company parties Free food & snacks Training & development ROLE DESCRIPTION: As a Customer Service Representative with the Greg Wolfson State Farm Agency, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency.
$40,000 - $70,000 a yearFull-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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Provide prompt, accurate, and friendly customer service. Salary plus commission/bonusPaid time off (vacation and personal/sick days)Valuable experienceGrowth potential/Opportunity for advancement within my agencyRequirementsExcellent communication skills - written, verbal and listeningSelf-motivatedDetail orientedProactive in problem solvingDedicated to customer serviceAbility to work in a team environmentAbility to effectively relate to a customerProperty and Casualty license (must be able to obtain)Life and Health license (must be able to obtain.
$30,000 - $60,000 a yearFull-timeExpandApply NowActive JobUpdated Today
follow up jobs Title: customer service in Columbus, OH
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