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Familiarity with research tools and software, such as user testing platforms, survey tools, and data analysis tools (e.g. Qualtrics, Forsta, Usertesting, Tableau). 6+ years of experience in consumer insights, market research, product development, or a related field.
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Partner with our user research and design teams to optimize the client experience and platform UI/UX. Partner with our user research and design teams to optimize the client experience and platform UI/UX.
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Proficiency in PowerBI, Looker, Tableau, or similar data visualization tools to generate Client Dashboards, Internal Reports, and ad-hoc Research. Collaborate with Digital Strategists, UX Designers and Front-end Developers by conducting in-depth analysis of site KPIs, user behaviors, and customer journeys.
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Collect and analyze user behavior through in-person usability testing, remote usability testing, click-stream analytics, surveys, card sorts, field studies, etc. With studios in Boston, New York, San Diego, San Francisco, and Seattle, Blink brings two decades of experience to research, design, and strategy for clients such as Amazon, Facebook, Microsoft, NASA, Starbucks, and USAA.
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The ideal candidate has experience as a usability practitioner conducting user research, which includes developing user personas and facilitating field studies and contextual inquiries.
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Design and lead proof of concept projects and execute product strategy aligned with the product roadmap; work with development teams to groom user stories based on business requirements and define acceptance criteria for each sprint.
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Has experience with user research and can participate in user experience activities including heuristic reviews, usability testing, usability analysis and user research towards enhancing online and digital experiences.
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Experience conducting user research (qualitative and quantitative methods), usability testing, and creating user personas and user journeys. Support user research (in collaboration with the Director of Design Ops and human-centered designers), develop personas, and define user journeys to inform the design process.
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Strong project management skills; Proven track record of leading B2B design strategy initiatives, including conducting user research, gathering feedback, and translating insights into actionable design recommendations.
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Preferred QualificationsGraduate Degree in Instructional Design, Instructional Technology, Education, Applied Anthropology, Demography, Ethnography, User Experience Design or Research, Program Design or related field.
$62,300 - $109,000 a year depends on experienceFull-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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Develop product vision, strategy, market/user research, by keeping the customer at the center of everything we do while using design thinking tools. Develop solution hypotheses iteratively, based on user research, and industry and market trend analysis.
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We design and conduct In-Home Usage Testing (IHUT) locally and nationally to provide actual user feedback in real-time to companies and market research firms to evaluate products to ensure proper product certification and greater market access.
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Experience planning/facilitating/analyzing user research, rapid prototyping, and usability testing. Ensure a coherent and consistent user experience across reporting and data visualization tools.
$102,000 - $155,925 a yearFull-timeExpandApply NowActive JobUpdated Yesterday - UpvoteDownvoteShare Job
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Comprehend abstract and complex concepts and translate them to concrete, simple, user-friendly documents. Gather information through research, SME interviews, source documents, and review of existing documentation.
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Reporting to the Director of Consumer Insights the Senior User Researcher will lead research projects from beginning to end and be responsible for helping define and drive the future of our products.
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user research jobs in Cleveland, OH
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