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As a Developer Advocate at Tecton, you will be a technical champion for our users, bridging the gap between engineering and advocacy. Has been a Developer Advocate at a rapidly growing company with a strong community (eg.
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TicketManager serves a who's who of global brands including Fortune 500s, local businesses and even the NBA and NFL. The Customer Success Manager will support our Revenue team on assigned Enterprise and SMB accounts to promote high levels of customer satisfaction and adoption.
$80,000 - $110,000 a yearFull-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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Providing customer support for our fans (users of the games we build) via our customer support platform (Zendesk), for our products. You will be reporting to the Customer Support Lead and working with a global team of other Producers/Product Managers, Account Managers, User Experience (UX) Specialists, Designers, Developers, Quality Assurance (QA) & other Support staff.
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Reporting to HUMAN's Chief Revenue Officer, the VP, Customer Success will lead HUMAN's Customer Success teams which includes Technical Account Management, Customer Support, Solutions Architects and Professional Services, and will be responsible for customer outcomes, driving customer retention, service delivery, technical assistance, influencing expansion and training to clients.
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The New York County District Attorney's Office (DANY) has an opening for a Victim Services Advocate in its Survivor Services Bureau (SSB). In this position the Victim Services Advocate will provide a full range of services to all crime victims, witnesses, and their families.
$56,630Full-timeExpandApply NowActive JobUpdated 13 days ago - UpvoteDownvoteShare Job
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Founded in 2013, AB Tasty's customer roster includes world-leading brands such as Papa Johns, Patagonia, Cartier, L'Oreal, USA TODAY and Sephora. The Enterprise Customer Success Manager (CSM) role is part of our North American Customer Success team.
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A compassionate and dedicated Parent Advocate responsible for providing support, advocacy, and guidance to parents or guardians of minor victims of trafficking. Parent Advocate for Minor Victims of Trafficking Program.
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As part of this, the Customer Support Manager will need to have a sound understanding of brokerage operations and requirements. The Customer Support Manager will report directly to the COO and play a key role in customer retention and business expansion.
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Develop strong customer relationships: proactively engage with customers across both operational and management positions to promote their Apptio solution and showcase value back to them; understand the customer business and empathize with their circumstances in order to build a relationship as a trusted advisor and foster deep trust.
$129,000 - $195,000 a yearFull-timeExpandApply NowActive JobUpdated 30 days ago - UpvoteDownvoteShare Job
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The Customer Success Manager will support our Revenue team on assigned Enterprise and SMB accounts to promote high levels of customer satisfaction and adoption. Previous customer service and/or Customer Success experience preferred.
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Experience in parent advocate training through ACS, RISE, CWOP or another agency a plus. Position Summary: The Parent Advocate will provide concrete support to parents as they engage with the agency to plan for their children in foster care.
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3+ years of experience with technical account management, pre-sales engineering, solution architecture, customer success management or other technical sales roles for large enterprises. Collaborate with clients, technical support and engineering teams in customer issue diagnosis and resolution.
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Reporting to the Chief Technology Officer, the Head of Customer Experience will drive all initiatives related to customer journeys and experiences. Head of Customer Experience. Include The New York Post ( : expert news, extensive, award-winning sports coverage, and insider commentary, Page Six ( : an influential leader in celebrity and entertainment news, Decider.com : helping the on-demand generation discover the best streaming content, and Alexa ( : our luxury lifestyle print edition focused on the best in luxury fashion, real estate and travel.
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Executive Customer Care Advocate, Peacock | NBC Universal, Inc. We are seeking an experienced Customer Service professional for the position of Executive Customer Care Advocate for Peacock.
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As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their journeys by inspecting and maintaining equipment.
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Title: customer advocate Company: Transmission Fluid Equipment in New York, NY
FEATURED BLOG POSTS
Virtual Reality Job Interviews
With the advent of desktop computers, the arduous task of scouring through weekly job classifieds became a thing of the past. The mid-1990s brought about a new era where job seekers could easily search and apply for jobs online. The introduction of AOL's Instant Messaging feature provided an even faster means for employers and candidates to communicate and schedule interviews. As smartphones became more pervasive in the early 2000s, hiring managers increasingly used phone calls for screening and interviewing candidates. Despite this trend, over 80% of interviews still took place in person.
A Potential TikTok Ban?!
As you may already know, there has been a lot of talk lately about the possibility of a TikTok ban. While this has not yet come to fruition, it's important to consider the implications this could have for businesses and recruiters who rely on TikTok as a platform to market their brand, recruit new talent, and connect with their audience.
The Effects of Workplace Racism and Sexism
One day it's a covert statement to a mother returning to work after maternity leave. Another day it's a lingering gaze at an employee enjoying a culturally rich meal. These microaggressions (or sometimes macroaggressions) can take an employee from a confident, high-performer to one that feels insecure being themselves at work. Your employees engage with people with different ideas and feel most comfortable and valued when they can work without losing their cultural, racial, and gender identity. While most employers know this, why have workplace racism and sexism often been neglected?
When Rage Applying Strikes: How to Identify Unserious Candidates
As the job market remains highly competitive, we have seen a surge in "rage applying." This is when candidates apply to multiple jobs, often without considering whether they are truly interested in the role. Rage applying goes hand-in-hand with quiet quitting. Often, employees want to entertain the thoughts and feelings of leaving their job, but they aren't necessarily serious about leaving yet. Meanwhile, other employees engaging in this trend are actually trying to find a better role. As a recruiter, it can be hard to identify who are the real applicants in a sea full of quiet quitters, but understanding rage applying and identifying red flags will certainly help.
How to Increase Job Ad Exposure
In today's competitive job market, writing quality job ads is critical for attracting top talent to your organization. While networking and candidate referrals are prime real estate for finding qualified candidates, nothing beats the tried-and-true method of writing an extraordinary job ad. But while writing a great job ad is the first step, what's more important is increasing visibility. You could have the most detailed, well-written ad on the internet, but if no one sees it, then you are wasting time (and potentially money!). Employers often believe that job boards are the root of the problem, but you can learn how to increase job ad exposure by tweaking a few steps of your recruitment process.
How to Professionally Reschedule a Job Interview Without Destroying Your Chances
You’ve practiced answering common interview questions and refined your “greatest weakness.’ Nothing can stop you until BAM! The flu hits your household. Or you ran over a nail and popped a tire en route to the interview. When you need to pivot, there’s a good, better, and best way to reschedule a job interview. Here’s how to do it professionally, so you can nail the gig when the timing is right.
A Comprehensive Guide to Becoming a Better Conversationalist
Have you ever stood awkwardly next to someone at a party because you didn’t know what to say to them? How about at a networking event or on a first date? You're not alone if you’ve ever experienced this uncomfortable silence. Many people struggle to master the art of being a great conversationalist.