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5+ years of hands-on business intelligence experience, working in a customer-facing technical role (customer success, consulting or pre-sales) Drive accountability of the customer to define the path to first value, working closely with Sales and Customer Success Managers.
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Maintain a portfolio of large, complex customers as a CSM: create an engagement strategy with a sense of urgency by working closely with customers to understand and drive use cases; monitor and track usage of Apptio applications; identify and react to adoption risk, both in terms of threats and opportunities; build, agree, then coach customers to deliver against their success plans to ensure achievement of roadmap targets and defined success metrics.
$129,000 - $195,000 a yearFull-timeExpandApply NowActive JobUpdated 1 month ago - UpvoteDownvoteShare Job
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As a Strategic Customer Success Manager, you will uphold a critical pillar of Ridgeline’s Customer Success organization, ensuring investment management firms fully leverage all aspects of the Ridgeline cloud-native software platform during and following their initial implementation.
$140,000 - $190,000 a yearFull-timeExpandApply NowActive JobUpdated 2 days ago - UpvoteDownvoteShare Job
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3+ years of experience in customer success, account management, or a related client-facing role in a tech-driven environment. Preferred experience working at an amazing brand making things happen or working within an excellent customer success team OR you just love making an impact and innately understand all areas of brand building.
$56,000 - $62,000 a yearFull-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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5+ years of success in account management/client success within either a carrier, consulting/brokerage firm or healthcare vendor. The Client Success Executive will be accountable for the overall management of their book of business.
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We are seeking a Senior Customer Success Manager who is a strategic thinker and passionate about customer success. Consistently achieve or exceed NPS targets for EU clients by ensuring a high level of customer satisfaction.
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Customer Success Specialist (Bengali / Hindi / Urdu) ; ORHigh school degree and 3-5 years of experience in direct consumer contact, including, but not limited to, customer engagement, customer services, sales, community engagement;Healthcare especially Managed Care experience preferred but not required.
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As a Senior Customer Success Manager, you will be at the center of our mission to bring fairness and clarity to the recruiting process for all teams, and the insights you gain while working with our new customers will have an impact on the evolution of our retention and value-delivery strategies.
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7+ years of experience in enterprise customer success, account management, or related roles. The Enterprise Customer Success Manager (CSM) is responsible for developing and maintaining strong relationships with Herald’s largest and most strategic clients.
$150,000 - $170,000 a yearFull-timeExpandApply NowActive JobUpdated 2 days ago - UpvoteDownvoteShare Job
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Skilljar is seeking a Customer Success Manager, Enterprise, to join our growing CS team! 8+ years in a customer success or account management role, preferably in an enterprise SaaS environment.
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3+ years of experience as a Customer Success Manager, Account Manager or related position for a digital asset infrastructure player. A Crypto-Native Customer Success Manager that will work closely with Keyrock’s customers to achieve their desired outcomes while using our products and services, driving engagement, retention, and satisfaction.
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Within the Growth Innovation and Strategy team we are seeking a talented and visionary Principal Incubation Customer Success Manager to drive consumption planning and execution of computational chemistry transformational projects, accelerating the adoption of new technologies from pilot to MVP to production.
$137,600 - $294,000 a yearFull-timeExpandApply NowActive JobUpdated 2 days ago - UpvoteDownvoteShare Job
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As the Vice President (VP) of Customer Success (CS) you will be responsible for driving strategy to skillfully engage with physician practices and health systems in a value-based care context, with a primary focus on customer performance, satisfaction and retention.
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High school degree and 3-5 years of experience in direct consumer contact, including, but not limited to, customer engagement, customer services, sales, community engagement; Associate’s Degree and minimum 1 year of experience in direct consumer contact, including, but not limited to, customer engagement, customer services, sales, community engagement.
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You are accountable for the customer's overall success with Bluecore, including adoption of Bluecore solutions, maintaining overall customer health, experience, and satisfaction, and having a strong focus on the customer retention.
$115,000 - $135,000 a yearFull-timeExpandApply NowActive JobUpdated 4 days ago
Title: of customer success Company: Fraction in New York, NY
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