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Coordinate account opening process: gather KYC documentation; submit account application; draft account opening form for Account Servicing Group Draft client agreements for new account documentation Maintain client contact list Analyze customer activity variance related to GTB customer independent review and reach out to customer for justification Act as back up to RM while SHE/HE is travelling for business and/or out of the office on vacation to ensure proper follow up on incoming inquiries.
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Plans, organizes, coordinates and evaluates orientation of new staff, educational programs and activities for all case management staff; maintains a system of records of in-service orientation, staff development and educational activities; and monitors and submits all other mandatory work and regulatory reports.
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A short train ride from New York City and next door to Vassar College, Marist College, and SUNY Dutchess. Diversity, Equity and Inclusion (DEI) initiatives including LGBTQ+ History, Dia de los Muertos Celebration, Money Management/Money Relationship, and more.
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Second consideration will be given to an individual who in the last 10 years has successfully held the position of Cable Splicer, Customer Engineer-Data Applications, Customer Service Technician II, Fiber Network Field Technician, Frame Worker, Internal Communications Technician, Senior Communications Specialist or who possesses the equivalent experience (i.e., other telecommunications company experience.
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3+ years experience with account management in the Consumer Packaged Goods (CPG) industry. The Associate Sales Manager will have a significant amount of freedom to demonstrate leadership, high-impact decision making, strategic planning and customer relationship management.
$89,000 - $116,900 a yearFull-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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Proven experience in ecommerce customer service management. Collaborate with the Director of Customer Success to identify areas for improvement and implement strategies to enhance customer service efficiency and quality.
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The Director of Customer Success (DCS) under the direction of the VP Customer Success, Corporate Development and Government Affairs, will oversee all regionally grouped company client operating facilities (not owned by Agrify) to include cultivation team performance, employee training and continuing education, integrated pest management, Vertical Farming Unit (VFU) operation, and Insights software utilization.
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The travel specialist is the primary point of contact for the client and will be responsible for handling all booking needs for travelers, both business and leisure, while providing exceptional customer service to exceed clients' expectations.
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The Customer Service Supervisor oversees the day-to-day activities of the Customer Service Representative (CSR) staff by motivating them to provide exemplary client service, meet or exceed sales goals, and to operate in a manner that is consistent with the policies/procedures of Apple Bank, ensuring that the new accounts area of the branch operates effectively.
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This position will escalate to higher level engineering personnel for advanced efforts and will work with help desk to troubleshoot network specific issues, and will also work with the account management and onboarding teams for pre-sales efforts, inventory tracking, and initial reconfiguration and on site installation.
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Scaled Customer Success owns the activation, growth, and retention of Ramp's self-service customers. As an early member of the team, you will have the opportunity to help build and refine Ramp's Customer Success organization and define the scaled customer implementation motion to drive activation and retention.
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Minimum 2 years of experience in sales, customer success, or product operations experience in a B2B organization. Ramp's investors include Founders Fund, Stripe, Citi, Goldman Sachs, Coatue Management, D1 Capital Partners, Redpoint Ventures, General Catalyst, and Thrive Capital, as well as over 100 angel investors who were founders or executives of leading companies.
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4 years' experience in eCommerce merchandising, UI/UX, interactive and visual design, business management, or related area. ECommerce merchandising, UI/UX, Interactive and Visual Design, Business Management, or related area, Master's degree in Merchandising, Visual Design, Business Management, or related area.
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Collaborate with operations and line of business leaders to recommend, prioritize, plan and execute dashboard and report creation to drive performance and operational improvements for the UiPath global Technical Account Management function.
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Prioritize and lead to ensure accurate account management both internally and externally. Cultivate account and territory strategies for long-term development and revenue growth. Ability to navigate and juggle multiple account challenges at once.
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account management customer service next level jobs Title: customer success in New York, NY
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