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Assist the Security Shift Manager, Casino with incident or emergency management as directed. Attend to and lead customer complaints and any conflict situations, alerting the Security Shift Manager, Casino to any concerns.
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Las Vegas, Nevada, US The primary responsibility of the Assistant Shift Manager Security is to manage the daily security operation of an assigned shift. Demonstrated experience in civilian or military law enforcement, casino/hotel security, or industrial security.
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Alerts Casino Manager to potential safety problems. Settles disputes that arise from guests in the Table Games area, referring those at a pre-determined threshold or a certain degree of difficulty to Shift Manager.
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Supervises the operation of one or more table games on an assigned shift while placing special emphasis on guest service, enhancing the guest experience, and engaging in service recovery. Must be able to work inside and continuously maneuver in and around the assigned tables in the Table Games Pit area during entire shift, with regular interval breaks.
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Communicates all pertinent information to Poker Floor Supervisor and the Poker Shift Manager as stipulated in departmental policies and procedures. Maintains the integrity of card control policy by properly suiting cards, checking for defects, matching cards, replacing cards as needed, and contacting surveillance and the casino cage as directed.
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Continually communicate pertinent gaming and employee information to the Casino Floor Supervisor, Team Lead, Casino Manager and/or the Casino Shift Manager. A Table Games Dealer is responsible for providing an entertaining experience for guests while dealing casino games according to the rules of the game being played.
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Aria Resort & Casino seeks a Security Assistant Shift Manager to supervise and lead employees during their assigned shifts. Two (2) years of direct security experience in a high-end resort/casino environment or law enforcement and/or military experience, with previous supervisory experience or in a team leader capacity.
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Periodically reports to the EVS Manager on the quality of the performance of each associate he/she supervises, offering remarks about employee performance Conduct start-of-shift meetings so employees are informed of expectations required of them throughout shift.
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Continually communicate pertinent gaming and employee information to the Casino Shift Manager. Works with and accepts general guidance and direction from the Casino Shift Manager, and/or the Director of Casino Operations.
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Complete appropriate reports for shift as required by Beverage Manager. Communicate any departmental needs to the Beverage Manager. Ensure efficiency of service through on-site monitoring on the casino floor and back of the house areas.
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Maintain a detailed knowledge of upcoming casino events. Maintain a thorough understanding of all Dealer and Table Games Supervisor SOPs. Continually monitor activity on all table games in assigned section; ensure that game integrity is upheld.
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Settles disputes that arise from guests in the Table Games area, referring those that are very difficult to the Casino Manager – Table Games or Director Table Games. JOB SUMMARY: The Dual Rate Supervisor supervises the operations of two to eight table games on an assigned shift, placing special emphasis on guest service, security of Caesars Entertainment assets and positive employee motivation and coaching.
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Works under the supervision of the Facilities Manager, Shift Supervisor or lead engineer. Caesars-affiliated casino resorts operate primarily under the Harrah's, Caesars and Horseshoe brand names.
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Assisting the Cage Manager in management situations, acting Cage Manager when Cage Manager is unavailable. Sale and redemption of casino chips and/or coin for cash, foreign chips, GNLV chips and other “like money” items in a timely manner as requested by customers.
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Resolve customer complaints or refer to Shift Manager when appropriate. Oversee table games and employees to ensure that the safety, integrity, security and Company and regulatory policies/procedures of the above are upheld.
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casino shift manager jobs in Las Vegas, NV
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