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Compensation is commensurate with experience and while prior contact center experience isn’t required, experience in customer service, tech support, inside sales or back-office support is a plus.
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In addition to our standard group benefits offering for full-time employees following 90-days of employment, all employees are eligible to opt for our MEC medical plan after only 30-days of employment.
$13.1 - $17.1Full-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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While prior contact center experience isn’t required, experience in customer service, tech support, inside sales or back-office support is a plus. This job description is not a contract for employment, and either you or the employer may terminate employment at any time, for any reason.
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POSITION OVERVIEW FULL-TIME CUSTOMER SERVICE REPRESENTATIVE We are looking for customer service representatives to support inbound customer service, help desk, technical support, and back-office processing representatives for commercial and public sector support positions.
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Experience in customer service, tech support, inside sales, or back-office support is a plus. JUST A FEW OF THE BENEFITSMedical, Dental, and Vision Coverage OptionsPaid Time-OffRegular RaisesAdvancement OpportunityFun, Engaging Work EnvironmentCasual Dress CodeCash and Prize Contests PHYSICAL REQUIREMENTS This job operates in a professional office environment.
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Experience with data-entry utilizing a computer - proven professional writing and communication abilities to be able to support the customer is a plus. Relevant experience in banking or financial services is a plus.
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To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test. MCI is the holding company for a diverse lineup of tech-enabled business services operating companies.
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We are looking for call center representatives to support inbound and outbound customer service and sales projects for a wide variety of clients. All aspects of employment at MCI are based solely on a person's merit and qualifications.
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MCI maintains a work environment free from discrimination, one where employees are treated with dignity and respect. At MCI and its subsidiaries, we embrace differences and believe diversity is a benefit to our employees, our company, our customers, and our community.
$15 an hourFull-timeExpandApply NowActive JobUpdated 12 days ago - UpvoteDownvoteShare Job
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MCI will consider for employment qualified applicants with criminal histories in a manner consistent with local and federal requirements. Consistent with the Americans with Disabilities Act (ADA) it is the policy of MCI and affiliates to provide reasonable accommodation when requested by a qualified applicant or employee with a disability unless such accommodation would cause undue hardship.
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MCI maintains a work environment free from discrimination, where employees are treated with dignity and respect. Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship.
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MCI will consider qualified applicants with criminal histories for employment in a manner consistent with local and federal requirements. In 2019, Marlowe Companies Inc. (MCI) was named by Inc. Magazine as Iowa's Fastest Growing Company in the State of Iowa and was named the 452nd Fastest Growing Privately Company in the USA, making the coveted top 500 for the first time.
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Representatives make a difference to customers and the company, providing first in class customer service. LOCAL REPRESENTATIVE: Paid Training, Paid Time Off, Medical, Dental, Vision, Life Insurance, Retirement, Advancement Opportunity, Flexible Schedules, Daily Contests, Prizes, Casual Dress Code, Regular Raises.
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It is the policy of MCI and affiliates to provide reasonable accommodation when requested by a qualified applicant or employee with a disability unless such accommodation would cause undue hardship.
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FEATURED BLOG POSTS
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In today's competitive job market, writing quality job ads is critical for attracting top talent to your organization. While networking and candidate referrals are prime real estate for finding qualified candidates, nothing beats the tried-and-true method of writing an extraordinary job ad. But while writing a great job ad is the first step, what's more important is increasing visibility. You could have the most detailed, well-written ad on the internet, but if no one sees it, then you are wasting time (and potentially money!). Employers often believe that job boards are the root of the problem, but you can learn how to increase job ad exposure by tweaking a few steps of your recruitment process.
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Building a Candidate Pipeline Through Internships
Building a candidate pipeline through a great internship program for local college students and recent graduates at local universities is a great and cost-effective way to attract and retain top talent. By offering meaningful and impactful work experiences, regular feedback, coaching, and mentorship, you can create a positive internship experience that will make your organization a sought-after destination for future employees. This not only benefits the organization in the short-term but also in the long-term, as you'll have a pool of well-trained and experienced candidates who may be interested in full-time employment once they graduate. Furthermore, building relationships with local universities and college students can increase brand awareness and build a positive reputation for your organization in the local community.
Hiring Transparency
Transparency in hiring refers to the open and honest communication and information sharing that takes place between employers and job candidates. It encompasses all aspects of the hiring process, from posting job descriptions to providing feedback on performance during and after the interview process. In today's job market, hiring transparency has become increasingly important for both employers and candidates alike.
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